McFall Monuments

Initial Business Response /* (1000, 5, 2015/10/17) */
Complainant is not the purchaser but appeared to be acting on purchaser's behalfMcFall Monument Cowas to notify purchaser when monument was to be installed, but through an oversight forgot to do soMonument was installed according to
Cemetery Authority's direction as to where it should be placed and was inspected by such on completionSubsequently, complainant called and said it was in the wrong placeWanted to be notified so the customer and complainant could specify their desired placementExplained to them that the Cemetery determines placement according to established rules and regulations, not the consumer
Further communication resulted in McFall Monument Coproviding a $discount off the balance dueThis seemed to satisfy them