McGough, Wayne Roofing & General Contractor

When called on a friday after a long absense about a tank that was below 5% I was told you are a will call and won't be serviced until MondayNo show on Monday and when called again I was told that they were doing maintainance and it would be for sure on TuesdayWhen called on Tuesday I was told that they weren't sure if it would be then or the following dayYour service is pathetic and you will be taking the empty tankShame on you for thatWhen it is freezing at night and empty promises is all you can give; I am appauled at your incompetenceYour service is what supplies HEAT and HOT WATER for customers!

When called on a friday after a long absense about a tank that was below 5% I was told you are a will call and won't be serviced until Monday. No show on Monday and when called again I was told that they were doing maintainance and it would be for sure on Tuesday. When called on Tuesday I was told that they weren't sure if it would be then or the following day. Your service is pathetic and you will be taking the empty tank. Shame on you for that. When it is freezing at night and empty promises is all you can give; I am appauled at your incompetence. Your service is what supplies HEAT and HOT WATER for customers!

This company is shady, my tank leaked for years and they always told me it didn't. On top of this they gouge you on pricing the longer you are with them. The main office person whose name is Carol is just downright mean on the phone and needs to take a basic course on customer service. It's no surprise they burned one of there own drivers in 2015, because he failed to follow standard safety operating procedures.