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McGrath Quad Cities Harley-Davidson

5320 Corporate Park Dr, Davenport, Iowa, United States, 52807-2992

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Reviews Motorcycle Dealers McGrath Quad Cities Harley-Davidson

McGrath Quad Cities Harley-Davidson Reviews (%countItem)

I had my Harley in for General repairs they put my bike on a dyno with out my permission and blew my rear tire apart.they claim it was defective it was a pretty new tire they would not replace and deny all fault
Product_Or_Service: Rear tire

Desired Outcome

Replacement Would like a tire of same put back on bike at there expense

McGrath Quad Cities Harley-Davidson Response • May 22, 2018

When the customer dropped his bike off to have bigger throttle body and air cleaner installed I informed him that his bike would need tuning at that time and that I would cover the expense of the tune. The dynotune is $400. We have dynoed hundreds of bikes at Wiebler's since 2003 and have never had a tire fail. I called customer and had him come in and look at his tire. I informed him we had the Harley tire in stock and would have to order the Michelin tire that was on the bike. He approved to replace rear tire with stock Harley tire with 10% off of tire. He paid his bill with the rest of the work performed and rode off. The gm at Wiebler's has the old tire and checked with our rep at drag specialties about them warrantying it. They said they couldn't warranty it with it having over 15,000 miles already on tire from when he purchased it at Brenny's. He informed Greg about tire not being covered under warranty.

Customer Response • May 23, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
Weiblers just out right are not being truthful lll on this matter.I was not told they we're m going to dyno it.and never agreed to it at any any time.my tire did not have 15000 miles momore like 8000.and was a quality tire.they ruined it on there dyno I no it and they do
As well.they iver axceeded the speed rating if
additional ifnormation-
Exceeding rate if tire on dyno.I heard a
Mechanic say it was at 160 miles hour way over
Speed rating. I chose to take there brand tire
To git out of there buisness.as I had enough mm of there lies.as a side note Brett weibler
Shop manager stated to me noy to mention I had
Bike dynoed as warranty and such frown on that

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Address: 5320 Corporate Park Dr, Davenport, Iowa, United States, 52807-2992

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+1 (563) 355-5253

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