Pertaining to the complaint listed above.Mr. [redacted] contracted with our inspector for $27,359 for interior and exterior waterproofing on his 194' basement on June 11, 2015. OnJune 16, Mr. [redacted] cancelled his contract as he has every right to do. We asked to meet with him to finish the...
cancellation process. When he became agitated, I decided to stop out myself. He answered the door on June 19, 2015, saw our inspector and myself and told us to leave the property.On June 30, 2015, within 10 business days of the cancellation of Mr. [redacted]' contract, a return deposit check for $2,000.00 was sent via U.S. Postal mail.On July 20, 2015 we received a mailing from the State of Wisconsin Department of Financial Institutions stating that Mr. [redacted] had not received his check. I reached out via phone to Mr. [redacted] as we had already sent the check. I left a voicemail with Mr. [redacted] that dated the check and asked that he confirm that he did not get the check by the current date and I would stop the check we sent to send out a new one. I did not receive a call back that date.On July 21, 2015 we received the original check in the unopened envelope from the U.S. Postal Service with a label "Return to sender, not deliverable as addressed, unable to forward". I immediately called Mr. [redacted] and stated we got the check back and asked, via his voicemail, how he would like to proceed. Again, I did not receive a return phone call.Later in the day on July 21, Mr. [redacted] visited our office. He demanded his check. I handed it to him and asked that he sign for it, stating the check was received. He swore several times in the company of the child he brought into the office. I tried showing him not only the envelope with the Post Office's label, but the file we kept showing our intents. He continued to berate me.Mr. [redacted] has his $2,000.00 deposit back and I would like this complaint to be closed.
Ms. [redacted] contracted with our inspector on June 30, 2015 to waterproof her 148' basement on the interior and exterior for $20,908. We received a cancellation form via an email on July 9, 2015, dated July 5, 2015. We sent a returned deposit check for $208.00 via U.S. Postal Service on...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have scheduled a meeting with Mr. W[redacted] for 10/17/16 in the afternoon.I will follow up with you when we are done. Some o f these items may be in dispute.We will do do everything within reason to make sure he is satisfied with our work. Thank You Anthony M[redacted]
Pertaining to the complaint listed above.Mr. [redacted] contracted with our inspector for $27,359 for interior and exterior waterproofing on his 194' basement on June 11, 2015. OnJune 16, Mr. [redacted] cancelled his contract as he has every right to do. We asked to meet with him to finish the...
cancellation process. When he became agitated, I decided to stop out myself. He answered the door on June 19, 2015, saw our inspector and myself and told us to leave the property.On June 30, 2015, within 10 business days of the cancellation of Mr. [redacted]' contract, a return deposit check for $2,000.00 was sent via U.S. Postal mail.On July 20, 2015 we received a mailing from the State of Wisconsin Department of Financial Institutions stating that Mr. [redacted] had not received his check. I reached out via phone to Mr. [redacted] as we had already sent the check. I left a voicemail with Mr. [redacted] that dated the check and asked that he confirm that he did not get the check by the current date and I would stop the check we sent to send out a new one. I did not receive a call back that date.On July 21, 2015 we received the original check in the unopened envelope from the U.S. Postal Service with a label "Return to sender, not deliverable as addressed, unable to forward". I immediately called Mr. [redacted] and stated we got the check back and asked, via his voicemail, how he would like to proceed. Again, I did not receive a return phone call.Later in the day on July 21, Mr. [redacted] visited our office. He demanded his check. I handed it to him and asked that he sign for it, stating the check was received. He swore several times in the company of the child he brought into the office. I tried showing him not only the envelope with the Post Office's label, but the file we kept showing our intents. He continued to berate me.Mr. [redacted] has his $2,000.00 deposit back and I would like this complaint to be closed.
We have an in person meeting scheduled for 10/8/15. I will report back the results of that meeting when we have a conclusion.
Ms. [redacted] contracted with our inspector on June 30, 2015 to waterproof her 148' basement on the interior and exterior for $20,908. We received a cancellation form via an email on July 9, 2015, dated July 5, 2015. We sent a returned deposit check for $208.00 via U.S. Postal Service on...
July 16, 2015. The check is numbered #[redacted].
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have scheduled a meeting with Mr. W[redacted] for 10/17/16 in the afternoon.I will follow up with you when we are done. Some o f these items may be in dispute.We will do do everything within reason to make sure he is satisfied with our work. Thank You Anthony M[redacted]