McKendree Moving & Storage Inc

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Complaint: ***
I am rejecting this response because:
McKendree finally agreed to pay an additional $to settle the complaint if I agreed to end the complaint and say I was satisfied with the end resultI did that a few a months ago and I have yet to receive a checkThis is so sad that I have to come to this forum yet again
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response due the following reasons with regards to their "repair expenses":
No problem
Their valuation is from *** but does not include the shipping costs associated The amount would be closer to $15-You cannot buy just *** glass The have valued the glass at $a glass when I paid approximately $for a glass package This would make the glass at least $15, but again I can't just buy I have to buy all again Additionally, I have not seen the exact replacement glass available anywhere on the internet I bought the glasses in Copenhagen, Denmark at the *** FactoryYou cannot just buy the plastic cover You have to buy both the top and the bottom which makes the price higher than $and closer to $Again, the reimbursement does not include the cost of shipping and I would have to buy the set not just Closer to $No problem
I don't know where you can get a complete King Size Bed Sheet set for $ This would be closer to $for what we paidNo problem
No Problem
HUGE PROBLEM - I have repeatedly asked to see the report from ** Furniture Services My wife, who was present when ** came out, was informed at the time of review that there was mold inside and that the entire glider chair and ottoman would need to be replaced Valutation of replacement would be $These are just what they listed on their attachment sheet It does not take into account additional broken items that I forwarded pictures to themPlease note, that I have recently received a check from McKendree for the stated amount of $but I believe I am owed closer to another $1070, give or takeRegards, *** ***

September 18, 2015Dear *** ***:We are sorry *** *** had an unpleasant moving experience with McKendreeWhen the move was completed, the final hourly invoice was $1,As noted in *** ***’s description, she refused to pay the final invoiceDue to her unhappiness, we negotiated a
settlement by reducing her invoice to $We consider this case closed.If you have any questions, please call me directly at ###-###-####.Sincerely,Joan P.Office Manager

From: [redacted] <[redacted].com>Date: Thu, Mar 31, 2016 at 4:53 PMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>The issue has been resolved...

today. Please confirm that this message was received. Thank you,[redacted]

We mailed a check in the amount of $600 today to [redacted]. Sorry for delay.
Jeanna J**

September 18, 2015
Dear [redacted]:We are sorry [redacted] had an unpleasant moving experience with McKendree. When the move was completed, the final hourly invoice was $1,405.50. As noted in [redacted]’s description, she refused to pay the final invoice. Due to her unhappiness, we...

negotiated a settlement by reducing her invoice to $795. We consider this case closed.If you have any questions, please call me directly at ###-###-####.Sincerely,
Joan P.
Office Manager

July 8, 2014Dear [redacted]:
We apologize for the damage that occurred during the Clifford relocation. An itemized breakdown for reimbursement and repair expenses follows:
1. Bobble head doll ([redacted])—reimbursement 25.00
2. Soda glass ([redacted])—reimbursement...

              5.00 3. Beer glass ([redacted])—reimbursement                5.00
4. Cake pan plastic cover only—reimbursement     5.00
5. Salt & Pepper shaker—reimbursement              10.00
6. Pillow—reimbursement                                       15.00
7. Sheet Set—reimbursement                                 25.00
8. Cupcake holder—reimbursement                      30.00
9. Bar cabinet—repair cost per ** Furniture Services 400.00
10. Glider chair—Steam-cleaning per ** Furniture Services 100.00
                                                                                   626.00
                                                      Less deductible – 100.00                                                                                 $520.00
We will promptly mail [redacted] a reimbursement check in the amount of $520. If you have any questions, please call me directly at ###-###-####.Sincerely,Jeanna J.
Office Manager