McKinley Construction

I have a problem with a chimney service that was done on 10/23/ I have left multiple messages for the manager but he has not called me back On 10/23/2018, Matt came out to clean my wood stove flue When he arrived I explained that my fireplace and wood stove shared one flue (which I had been told previously) but that we never use the fireplace, only the wood stove I then left him to clean After the work had been done, he came to me to tell me that I didn't have one flue, I had two and that he had cleaned them both I explained that I was only expecting to pay for one cleaning ($210) and not an additional $for the second cleaning He shrugged and said he "probably should have told you that" before he started cleaning them both Assuming he was simply an employee, I told him that I would handle it I called the office later that day and was told that he is actually the manager of the entire business Not once did he mention that to me or try to mitigate my loss I

I have a problem with a chimney service that was done on 10/23/ I have left multiple messages for the manager but he has not called me back
On 10/23/2018, Matt came out to clean my wood stove flue When he arrived I explained that my fireplace and wood stove shared one flue (which I had been told previously) but that we never use the fireplace, only the wood stove I then left him to clean After the work had been done, he came to me to tell me that I didn't have one flue, I had two and that he had cleaned them both I explained that I was only expecting to pay for one cleaning ($210) and not an additional $for the second cleaning He shrugged and said he "probably should have told you that" before he started cleaning them both Assuming he was simply an employee, I told him that I would handle it I called the office later that day and was told that he is actually the manager of the entire business Not once did he mention that to me or try to mitigate my loss I