McKinley's Restaurant and Pub

Restaurant has false advertising, terrible customer service, and no management presence. On 10/19/2013 My wife and I visited this location for a nice evening out, as we have on occasions before. We were seated and waited for our drink order to be taken, another table was sat next to us after we had been waiting and they must have been friends of our server as our server ignored us in order to stand and talk to her friends, Finally after atleast 10 minutes or order was taken. I ordered a beer, my wife a soft drink, and we ordered an appetizer and 2 entrees. The server took forever to get our drinks out to the table, then even longer before the appetizer came out. When the appetizer arrived it was obvious that it had been sitting under a heat lamp for some time, the appetizer was bacon cheese fries and the cheese had become tough and chewy, and the fries were cold and tough, the appetizer also came with green onions on it which are not listed in the menu. We also received our entrees about 2 minutes after the appetizer, and again it was obvious they had sat under a heat lamp for quite some time. I ordered a French Dip and the top bread was hard as a rock while the meat was cold, and the cheese was very tough and cold, my wife ordered pasta with chicken, the chicken was very tough, dried out, and cold. I also ordered a second beer at this point, and after waiting about 10 minutes it was delivered to me warm because the server was too busy socializing to bring it from the bar. Finally it came time for the check and when it arrived I noticed a discrepancy in the total as there were multiple banners hung throughout the restaurant reading "Miller Lite Pints, 1.99" However I was charged 3.00 each. When I asked the server about this she said she would find out, and came back and very rudely told me that the special was only for Monday nights even though the sign has no indication that the special is for a specific day. During the entire visit to the restaurant there was absolutely no management presence at all that could be seen. The server's name was [redacted] and the reference number on the bill is XXXXXXXXXXXX.Desired SettlementTO improve advertisement and customer service so that customers may enjoy the experience of eating at your restaurant, rather than regretting the decision to visit.