McKinney's Furniture & Mattress Direct

In reference to her second message, she needs to address the issue with Mega Product Protection administered by [redacted] , they can contact them at [redacted] .They are the insuring company that makes the final decisions on the repairs/replacement I am sending the pictures as an attachment for you to review.ThanksLori B***McKinney's Furniture

4-7-17IN REGARDS TO *** ***'S COMPLAINT.WE DO NOT MATCH ANY INTERNET PRICINGWE WILL MATCH ANY LOCAL ADVERTISED PRICE ON IDENTICAL MERCHANDISE WITH PROOF OF DOCUMENTATION OF PRICE.ON OUR INTERNET THESE LAMPS ARE SOLD $EACHTHESE LAMPS ARE ONLY SOLD IN SETS.MSFREEMAN DID SIGN HER
SALES SLIPINVIT DOES SHOW PAIR OF TABLE LAMPS (SOLD IN PAIRS ONLY) SHE DlD SIGN HER SALE SLIP FRONT AND BACK.MS FREEMAN DID SAY AT OUR COUNTER CHECKING OUTSHE WANTED TO SEE AND TOUCH THE LAMPS BEFORE SHE PURCHASED.WE ARE SORRY FOR ANY INCONVIENCE

On Wed, Apr 12, at 3:PM, *** *** *** wrote:I reject MrMcKinney’s response as does not address the online shopping cart sham. Had I been able to check out on their website, I would have gotten the price advertised for the lamps. He states that the lamp are only sold in sets, therefore they cannot otherwise be sold $each. On a legitimate shopping cart you are able to check out at the advertised price; and on two other websites I was able to place an order and check out. There as no need for me to request any information and/or any mistakes or misrepresentations on their website should automatically be absorbed by the retailer. Clearly McKinney’s alleged shopping cart was designed to defraud consumers I have also filed a complaint with the Internet Crime Complaint Center

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI viewed the pictures they received I can barely make out what I am looking at I would like new pics taken and sent to their insurance companyAlso, as far as when the incident happened, Hecht do they think I didn’t report it when it happened?
Regards,
*** ***

To Whom It May Concern,ID# ***Customer *** *** received their purchase on March 22f We apologize for the delay on delivery but it was due to manufacture and shipping delaysAs soon as we received the product we delivered it the very same dayWe hope this resolved the issues and
believe Mr*** *** is satisfied.Thank YouGreg M***McKinney's Furniture

In reference to her second message, she needs to address the issue with Mega Product Protection administered by ***, they can contact them at ***.They are the insuring company that makes the final decisions on the repairs/replacement. I am sending the pictures as an attachment for you to review.ThanksLori B***McKinney's Furniture

May 19, 2018To Whom It May Concern,ID# ***Customer *** *** made her purchase on June 24, and did buy the extended warranty that we offer from ***Unfortunately *** denied the claim because the damage was not reported until multiple problems have occurredThe
extended warranty is for accidental damage and is to be reported to us at the time of the incident I have: enclosed the photographs that we sent to'*** and they determined it was customer neglect and denied the claimI also enclosed the correspondence we received back from |*** that states the claim has been deniedWe would be more then happy to repair the furniture for *** *** at her expense.Thank You,Greg M***McKinney's Furniure