MCMG Group, LLC

Initial Business Response /* (1000, 5, 2016/12/13) */
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We are writing in
response to your correspondence regarding a complaint made by ***We understand that *** does not wish to receive direct mail solicitation from CitiFinancial*** advises that she made requests in the past, but continues to receive mail
We reviewed our records and did not find any record of *** having requested to be removed from the mailing list
Upon receiving your correspondence, we processed a request to remove *** from future mail distributions using the name *** and the address ***
As mail campaigns are processed up to eight weeks in advance of the mail date, it may take six to eight weeks for this request to take effect
Please note that in order for this request to be processed, the name and address entered in the system must exactly match the name and address as it appears on the direct mail solicitationIn the event that the information contained in the system differs, *** may receive further mailings
Should *** receive further mail after February 7, 2017, please have *** contact me at the number below to provide the exact details of his name and address as they appear on the letter and envelopeThe unique identification number shown on the direct mail letter would also assist with ensuring that the requested update is completed
Our mail campaigns are targeted at customers that wish to receive the information contained therein, and it is not our intention to send materials to those who do not wish to receive themWe would like to extend our sincere apologies to *** for any inconvenience caused
We trust this response address ***'s concernsShould you have any additional questions or comments, please feel free to contact me at ***
Sincerely,
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