McMillan

The owner of Shoe Doctor, [redacted] ***, is one of the most dedicated, proactive business owners I have used in a long timeHe does everything in his power to find a solution to the problem.In my case he went over and beyond to try to repair the closure on a pocketbookKudos to a business that wants to complete a job the right wayI wish you had a Blacksburg / Christiansburg locationThank you Shoe Doctor and [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to...

me.  I now consider this complaint resolved. The business owner called to ask if this amount was sufficient and called again to assure I had received the check. I didn't appreciate him calling me "honey" and wish he had simply repaired the shoes in the first place, but am wiser now and satisfied with his cooperation and your assistance.Thank you very much.
Regards,
[redacted]

She has been refunded the $25 and I called to make sure she had received the check and it has cleared the bank.
Micheal Ruth, CEO

The owner of Shoe Doctor, [redacted], is one of the most dedicated, proactive business owners I have used in a long time. He does everything in his power to find a solution to the problem.In my case he went over and beyond to try to repair the closure on a pocketbook. Kudos to a business that wants to complete a job the right way. I wish you had a Blacksburg / Christiansburg location. Thank you Shoe Doctor and [redacted].