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McNamara's Home Improvement

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McNamara's Home Improvement Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.) I reject this response as this does not address the main focus of the complaint which was to complete the job. This does not address when the job will be done as this is the main issue with other frustrations. I did in fact leave a text message indicating my intent to file the complaint as I was not able to speak with him despite the previous day requesting he call me and then multiple calls again the following day without response until 1000 pm. I did indeed speak to Mr. McNamara at 1000 pm last night with him again promising the job will be done in 48 hours and did verbalize my concerns over the lack of attention to the job site including lack of knowledge as to what exactly was to be completed as well as sloppy work with paint and mud. He assured me it would be cleaned up and the job  completed in 48 hours. I am unwilling to close this until the job is in fact complete as I have lost confidence and trust and therefore will wait until he has completed the job which is all we have been asking for from the beginning. 
Regards,
[redacted]

I am honoring my contract, I AM still owed $$$$, per City of [redacted], Miss [redacted] must pay for permits per the City, I have communicated with the City, and their attorney.  You have lied during this process when you made the statement: "I would like a refund of my 2500 paid, as I've already had to pay an additional $2600 to fix the first round of mistakes, and now that he has ruined it more since I have vacated, the new owners expect me to repair what he has ruined as well. This project will wind up costing twice as much by the end."  YOU NEVER PAID THE NEW HOMEOWNERS ONE CENT ON BEHALF of McNamara's Home Improvement, so your statement is completely false!!!  The $2600 WAS FOR A GLUED FLOOR THAT WAS INSTALLED WHEN THE FLORIDA ROOM WAS ADDED approx. 12 years ago; the floor was a glue less floor that should HAVE NEVER BEEN GLUED.  Hundreds and hundreds of potential customers look at my Revdex.com account every year. IN YOUR REJECTION, you finally admitted that the $2600 was for a glued down floor that had nothing to do with McNamara's Home Improvement, LLC & not for the "as I've already had to pay an additional $2600 to fix the first round of mistakes..."  Libel:Libel is the written "publication" of a defamatory remark that has the tendency to injure another's reputation or character. ELEMENTS of A DEFAMATION SUIT; whether Slander or Libel:1 A defamatory statement2 Published to 3rd party3 Which the speaker knew or should have known was false4 that causes injury to the subject of the communication I am still going to work thru this situation.  I NEED THIS PUBLISHED IN THIS COMPLAINT & ALL OF HER INTIAL COMPLAINT TO SO POTENTIAL CUSTOMERS SEE THAT THIS LADY LIED. I don't mind that she made a complaint but just the inaccurate statement that buried my Company. I have been in  business as McNamara's Home Improvement, LLC for almost 10 years now. I have worked long and hard to build an EXCELLENT REPUTATION in Northeast Ohio. It just [redacted] me off that someone can clearly lie & my rating is affected by someone who finally admits to lying.

I will be responding to the complaint over the weekend. Thanks Patrick

Attached is the original estimate.  The fourth attachment was Patrick's commitment to finishing the job before the title transferred.

Very confused. I spoke with Ms. [redacted] yesterday, at 10 pm approximately.  She made no mention of contacting the Revdex.com.  I did not have my phone with me yesterday; left in another vehicle.  Yes there was a small little drop of dry wall mud. I will take pictures of the paint on the...

floor that we had nothing to do with. I am even doing extras for free for them.  I will send in  pictures this evening. We were using tarps & small drop clothes.

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Address: 1679 Elm Dr., Avon, Ohio, United States, 44011

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www.mcnamarashomeimprovement.com

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