Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below At NO point was I allowed to view any portion of the camera The plumber BEFORE and the plumber AFTER McNeely did their work BOTH informed me that there was mud in the line...and neither of them found any issues with grease in the line If the camera was actually used, then they would have seen mud Mud doesn't just magically vanish The drain line had a very large break in it and was filling with dirt and mud This would have been VERY visible if an actual camera had been used They neither cleaned the line properly nor used the camera properly and this resulted in property damage and loss of income McNeely's failure to accept responsibility will force me to escalate this claim to the Indiana Attorney General, and even a claim in small claims court This is very easy to see that McNeely failed to do their job properly...as is verified by two other plumbing companies Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below At NO point was I allowed to view any portion of the camera The plumber BEFORE and the plumber AFTER McNeely did their work BOTH informed me that there was mud in the line...and neither of them found any issues with grease in the line If the camera was actually used, then they would have seen mud Mud doesn't just magically vanish The drain line had a very large break in it and was filling with dirt and mud This would have been VERY visible if an actual camera had been used They neither cleaned the line properly nor used the camera properly and this resulted in property damage and loss of income McNeely's failure to accept responsibility will force me to escalate this claim to the Indiana Attorney General, and even a claim in small claims court This is very easy to see that McNeely failed to do their job properly...as is verified by two other plumbing companies Regards, [redacted]