Having been in business for over years we always guarantee our work and strive to satisfy our customers. This customer was asked to bring her sewing machine back in to our shop so that we could have the opportunity to evaluate the complaint and make any adjustment necessary; she did not
bring it back. Even though the customer waited almost months to file the complaint, in order to promote good will and satisfy our customer, we will issue a refund of $(amount paid for repair)
Having been in business for over years we always guarantee our work and strive to satisfy our customers. This customer was asked to bring her sewing machine back in to our shop so that we could have the opportunity to evaluate the complaint and make any adjustment necessary; she did not
bring it back. Even though the customer waited almost months to file the complaint, in order to promote good will and satisfy our customer, we will issue a refund of $(amount paid for repair)