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McShay Homes, Inc.

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McShay Homes, Inc. Reviews (2)

We are in receipt of your letter dated Tuesday, June 2, 2015 and offer the...

following response. An independent landscape contractor has looked at the plantings along with the contractor that did the installation. Each was asked to give an evaluation of the landscaping. After looking at the property both contractors came to the same conclusion that only two plants need to be replaced.
Enclosed are pictures of the property that were taken this morning. As you can see the plant material is in good shape with exception of the two plants. One is to the left of the garage and the second is to the right of the front stoop.
We do not agree with the desired outcome of a refund check. The two plants noted above will be replaced and the yard tree will be pruned to eliminate any dead branches. Should you have any questions or comments do not hesitate to give me a call or send a letter.
Sincerely,
|
- James R. M[redacted]
McShay Communities, Inc.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: more than half of what needed to be addressed was not. The pictures that they took were from the street side to avoid showing the real issues. As you can see coming out of the front door 2 shrubs have not been addressed. The picture to the right side of the house has the taller shrub / tree dying from the bottom half. Lastly the tree in the front of the house looks to be more than half dead. All of the tree branches that don't have leaves will snap off with ease. 
Regards,
[redacted]

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