McSteen & Associates, Inc.

McSteen did the survey for Mr. [redacted]'s purchase of the property in late 2013 early 2014.  At that time McSteen did not discover the encroachment in question.  because of their malpractice in that survey it was only discovered during the titling for my purchase from Mr. [redacted] in 2015.   Due to McSteen's malpractice I was forced to engage a lawyer and was stuck with the legal bills previously mentioned.  IF, McSteen had no obligations to me WHY did he agree verbally to my attorney  pay me $1000 for damages AND indemnify me for $3000 if I was required to dismantle fence and landscaping in the following 3 years???  As far as referrals to McSteen's insurance company, repeated calls to them have gone unanswered.  Again, Mr.. F[redacted] admitted their misdeed to me, my real estate agent [redacted], and my attorney Thomas Ritzert on multiple occasions.  Mr. F[redacted] and McSteen is now trying to backtrack on their admitted failures as surveyors as well as their verbal agreement to rectify it the damages I have suffered because of it.

Business responded to complaint.  McSteen & Associates was not involved in preparing any survey for Mr. [redacted].Several years ago McSteen did prepare a mortgage survey for the previous owner of property Mr. [redacted] was interested in purchasing. A mortgage survey is for the exclusive use of...

the Lender and Underwriter. No property lines are identified or determined, and it cannot be used for any construction purposes.Unfortunately at some point a previous owner constructed items that encroached common property. At the request of the [redacted] Company, McSteen worked with the Association that owned the common property, the City and the County to clear the encroachment by preparing a lot split and consolidation, which has been filed and approved. At this point the property is free of any encroachments.Mr. [redacted] was under no obligation to purchase the property in question, with or without encroachments. Although Mr. [redacted] would like to hold McSteen responsible for the construction of the encroachment, we played no part in that work. In addition, although Mr. [redacted] would like someone to pay for the expenses he incurred in making a purchase decision regarding this property, McSteen was never hired by Mr. [redacted] and did NO work for Mr. [redacted], and as such are under NO  obligation to reimburse him for any expenses incurred, nor cover any future indemnification.We have referred Mr. [redacted] to our insurance company should he wish to pursue this matter further.McSteen & Associates, Inc.440.585.9800