MD Restoration

In regards to Mrs [redacted] complaint, none of the repairs she has indicated in her complaint have anything to do with the work we performed, nor are we under any contractual agreement to make any additional repairs to any of her propertiesHer first contact with me in regards to these damages was almost three months after we fulfilled all of our contractual agreements with herWhen she contacted me, I went to the property, inspected the areas, determined they were not as a result of anything we did, and notified Mrs [redacted] to this conclusion The gutter damages are a result of her tenant backing a moving truck into it, the soffit damage is caused by settling and the roof over the patio where the leak is was not replaced by us, as it was not damaged by the storm and as such not covered under the Insurance claim and not included in my contract, or my warranty I sent Mrs [redacted] a message last week to let her know I would take care of these repairs but that there would be a fee for these repairs, as I could not afford to do any more free work for herShe has not responded to that offerI suspect because she is only wanting me to perform these repairs for free I performed numerous free repairs for her after my contractual obligation was completed and she has continued to get me to do more free repairsI am a small company and am unable to spend anymore of my time and resources without being compensated for them In regards to her numerous messages to me, I was on vacation during the majority of them and when I returned I contacted Mr [redacted] in regards to one of his properties, but he made no reference to Mrs [redacted] at that time nor since In conclusion, I will gladly make any necessary repairs to this property but there will have to be reasonable fees applied Sincerely, [redacted] ***, Owner MD Restoration Inc