Md/Va Orthodonists Specialists Reviews (1)
Md/Va Orthodonists Specialists Rating
Description: Dentists
Address: 7701 Greenbelt Road 502, Greenbelt, Maryland, United States, 20770
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Review: took my child in the have him looked at for braces. once finshed I stated to the office manager I have a secondary insurance and will call back with that information and I did and I emailed it twice 10/10/2013 and then I never recieved a call from the office to see if the price will make a differnce . Then january 20 something I recieved a call on cell on and at work from the office . so I called back to see what the office needed the young lady who answered the phone did not really now who I was they were confusing me wiith another parent who I guess was not attentive at the appointment and they also did not know me and my son had different last names . but the issues is the staff was very unproffesional and I told the young lady what I need them to run the seconday insurance and I expect a call back if not maybe I need to take my child else where then she stated the office mananger said me and my child could go else where and they were not going to even look into the seconday insurance . the office manager woluld not get on the neither time I called to explain why she is so un proffessional. I want to speak with the dr so tell him how his staff is acting and im going to make a compliant to delta dental who they are providers forDesired Settlement: to speak directly with the dr and address my issues with office manager office is so un professional .