MD7USA

Refer to ID# *** *** *** the money was fully refunded on 08/but so far we still have not received back the merchandisePlease do not hesitate if you have any question." />
Best Regards,
***

Review: I BOUGHT THIS PRODUCT ADVANCED PIGMENT PROMOTION SET FROM ONLINE, AND I CALLED NEXT DAY TO CANCEL , BUT COMPANY SAID IT WAS SHIP OUT, I COULD RETURN IT ONCE I RECEIVED IT, I DID CALLED THE COMPANY RIGHT AFTER I RECEIVED IT, IT ALSO SAID ON RECEIPT REFUND POLICY : ALL PURCHASE MUST BE RETURNED WITHIN 14 DAYS OF YOUR INITIAL PURCHASE WITH THEIR ORIGINAL PACKAGING"UNOPENED BOX" HOWEVER, WHEN I CALLED 08/04/14 IT'S WAS DENIED. FIRST THEY SAID THE PRODUCT CAN'T BE RETURN BECAUSE FINAL SALE, BUT ON RECEIPT THERE IS NO FINAL SALE LISTED. I CALLED NEXT DAY 08/05/14 AND THE REP SAID HER MANAGER IS OVERSEA, SHE CAN'T AUTHORIZE THE RA. SHE PROMISSED WILL SENT EMAIL TO HER MANAGER AND GET BACK TO ME ON NEXT DAY. HOWEVER, UP TO TODAY 08/08/14 I HAVEN'T GET ANY RESPOND FROM THE COMPANY YET, REFUND IS STILL WAITING FOR APPROVAL. I HAVE CALLED AGAIN 08/6/14 AND CLARIFIED 14 DAYS IS ALMOST REACHED, I NEED RA ISSUED, BUT THE COMPANY STILL REFUSED.Desired Settlement: I WANT TO RETURN THE PRODUCT AS IT SAID ON RECEIPT AND MONEY REFUND TO MY ACCOUNT

Business

Response:

Refer to ID# [redacted] the money was fully refunded on 08/21 but so far we still have not received back the merchandise. Please do not hesitate if you have any question.

Best Regards,