Sign in

MDP Construction LLC

Sharing is caring! Have something to share about MDP Construction LLC? Use RevDex to write a review
Reviews MDP Construction LLC

MDP Construction LLC Reviews (2)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***There were two issues at hand, price quote and tire sizeFor the issue of price quote, the exact answer I got when I asked the business representative I spoke with by phone what the price to do the work would be was, "$or $70." There was not a detailed explanation given as the response letter describesWhoever my son talked to in person did not do a very good job of communicating the quote to him making it seem like two different quotesThis issue can be resolved internally if the business chooses, I am just bringing it to their attentionFor the issue of tire size, the tires are not 2" taller they are 1.46" tallerFurthermore I have had the same size tires on the car before for thousands of miles with no problemsIf the business chooses not to install the tires because of a perceived liability I respect their decisionI will note that this same issue was brought to a competitor who was glad to do the work for a simple quoted priceNo issue was made of the size difference and the tires are working fine.Regards, *** ***

On 12-8-the customer's son came into our shop and dropped off his car to get his tires changedWhen discussing the job on the telephone we explained to the customer our charge for installing standard size new tires that are not purchased here is $per tireThat includes mounting,
balancing and valve stem maintenanceWe also explained that standard size used tire installation is per tire for mounting, balancingStem maintenance is not included with used tires unless requested by customerExtra dismounts are $eaWe saw when the customers son came in and we checked in his car the tires he wanted installed were used, so the price would have been $xplus the extra dismounts $xtotaling $At no time did we tell him his used tires would be $for every tire touchedWe are 100% consistent with this pricing and do not varyThey may have misunderstood the pricing in their telephone calls to usIf that is the case, I am very sorryAfter the car was checked in and brought into the shop we discovered he had a different size then what was on his carThey were visually much larger than the tires that were being removedWe stopped work on the car and checked the sizing and found the tires that the customer wanted to put onto his car were not the manufacturer recommended sizeThe tires that were on the car at that time were P185/60Rand that is the manufacturer recommended sizeI enclosed a screen shot of my computer generated size lookup for that carIt is our policy to follow the manufacturer's recommendation and industry acceptable alternatives when installing tires on carsWe can't be liable for changes made to a vehicle that can change the way a car handles or get tractionEven at the customer's requestThere have been law suites in the past that have addressed this exact situationI agree there are alternative sizes for that carThe tires the customer wanted put onto the car were a P195/70Rwhich are 2" taller than the tires currently on the carWe felt they were too big for the carI enclosed another screen shot of my tire calculator that tells us acceptable alternative sizesThe P195/70Ris just too big and could rub or cause other issuesWe called the customers son and told him that the tires were too big and that we follow the manufacturer's recommendation and alternatives when Installing tires on cars and the P195/70Rhe wanted Installed did not fit the criteriaThe customer's son came and picked up the car and we voided the invoiceIf the customer has the correct replacement size for the car I would be happy to install them at my current installation pricing listed above
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Check fields!

Write a review of MDP Construction LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

MDP Construction LLC Rating

Overall satisfaction rating

Address: 24318 state Hwy 39, Shell Knob, Idaho, United States, 65747

Phone:

Show more...

Web:

This website was reported to be associated with MDP Construction LLC.



Add contact information for MDP Construction LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated