I am rejecting this response because:I truly appreciate Vitals.com removing the malicous physician review posting that was placed on their website, but as I indicated in my letter and complaint I believe these attacks are the work of a previous junior associate who was found to be writing narcotic prescriptions for himself on my prescription padI have reported this crime to the Naval Criminal Investigation Service NCIS and as such he has been charged and removed from the NavyThis individual has made threats against me and as such I am requesting that Vitals.com provide me with the email contact information for the person who fabricated such lies and is out to defame me as retribution for his actionsI will need to pass on that information to the Judge Advocate General (JAG) for reviewI greatly appreciate all of your assistance in this matter
Regarding anonymous patient ratings published on our service -Per HIPAA regulations we are not permitted any level of access to private and confidential patient records that could be utilized to "verify" or "validate" the identity or account of treatment care submittedAssuch
patients may freely and of their own accord supply information regarding their identity but we are unable to force or require them to do so.Furthermore, per federal regulations outlined in *** *** *** *** and *** *** *** ***, the federal government does not require that interactive conduit rating services perform any such level of"verification" of opinion-based, user-generated content This policy is appropriate and consistent with *** *** ** *** *** *** *** *** ** ***, which generally affords immunity from liability to internet service providers and other intermediaries, such as ours, for postings by visitors to its sitesAccordingly, *** has no legal obligation to monitor, pre-screen or remove postings by patientsand other consumers on its site and any legal claim that any provider profiled on the site, could potentially have, should be against the person who authored a review and posted it on *** but notagainst *** We do not screen content beyond the automated language filters that are currently in place but when notified of a possible violation of our terms of use/language policy (profanity, vulgarity, racism, sexism, threats of physical violence, attacks on religion or other similarly inappropriate content) in a review posted by a visitor to the site, we will always investigate and if a clear violation is discovered, we will generally exercise our discretion and remove the review.We have reviewed the ratings in question and find that they are not in any violation of our terms or policies.If you would like to remove up to two patient comments or respond directly to comments to refute any perceived inaccuracy present please visit: *** and complete the registration form completely andaccuratelyUpon completion of registration you will obtain access to comment management tools that we freely and openly provide.Please note that *** is one of many health directory websites that provide anonymous ratings and review services to patients.Thank you
Thank you for contacting Vitals, we appreciate your feedback.Per your concerns we have reviewed your patient ratings and we have, at our sole and appropriate discretion, removed all ratings which were determined to be in violation of our terms of use. Any remaining ratings are not in...
any violation of our terms and we can not participate in their modification or removal.You are welcome to log in to your profile and utilize the patient comment management tools that we freely provide to either remove or respond to patient comments.If you have not done so already you can register here: https://my.vitals.com/. If you should need any further assistance, please feel free to email us at [email protected]
All patients are allowed to rate and review providers on Vitals.com and those submissions are evident on the site. We have many thousands of providers with negative reviews published onVitals.com and we do not and will not publish only positive reviews to portray any physician in a...
purely positive light.However, we have stringent guidelines regarding such submissions and they are outlined in our Terms of Use policies located directly on the site. A portion is outlined below,Your Submissions will not violate any law, or in any manner infringe or interfere with the rights of others, including but not limited to the use of names, information, or materials that (i) libel, defame, or invade the privacy of any third party, (ii) are obscene or pornographic, (iii) harmful, threatening, offensive, abusive, harassing, vulgar, false or inaccurate, racially, sexually, ethnically or are otherwise objectionable or otherwise contrary to the laws of any place where such Submissions may be accessed, (iv) constitute personal attacks on other individuals, (v) infringe the intellectual property, trade secret or proprietary rights of any third party, (vi) promote criminal or other illegal activity, (vii) promote or advertise any person, product or service or solicit funds, or (viii) are deemed confidential by any contract or policy.We reserve the right to remove any review that we feel violates these policies.
If you are interested in obtaining any information that we may have in our database related to the ratings in question we will require a lawful and valid subpoena.We cannot, under any circumstances provide you with any of these details without this court ordered document, but we will guarantee compliance and cooperation with a lawful and valid subpoena if one is served to ourorganization.Subpoenas should be addressed to "Custodian of Records for Vitals.com and sent to our legal department at:
I am rejecting this response because:I truly appreciate Vitals.com removing the malicous physician review posting that was placed on their website, but as I indicated in my letter and complaint I believe these attacks are the work of a previous junior associate who was found to be writing narcotic prescriptions for himself on my prescription padI have reported this crime to the Naval Criminal Investigation Service NCIS and as such he has been charged and removed from the NavyThis individual has made threats against me and as such I am requesting that Vitals.com provide me with the email contact information for the person who fabricated such lies and is out to defame me as retribution for his actionsI will need to pass on that information to the Judge Advocate General (JAG) for reviewI greatly appreciate all of your assistance in this matter
Regarding anonymous patient ratings published on our service -Per HIPAA regulations we are not permitted any level of access to private and confidential patient records that could be utilized to "verify" or "validate" the identity or account of treatment care submittedAssuch
patients may freely and of their own accord supply information regarding their identity but we are unable to force or require them to do so.Furthermore, per federal regulations outlined in *** *** *** *** and *** *** *** ***, the federal government does not require that interactive conduit rating services perform any such level of"verification" of opinion-based, user-generated content This policy is appropriate and consistent with *** *** ** *** *** *** *** *** ** ***, which generally affords immunity from liability to internet service providers and other intermediaries, such as ours, for postings by visitors to its sitesAccordingly, *** has no legal obligation to monitor, pre-screen or remove postings by patientsand other consumers on its site and any legal claim that any provider profiled on the site, could potentially have, should be against the person who authored a review and posted it on *** but notagainst *** We do not screen content beyond the automated language filters that are currently in place but when notified of a possible violation of our terms of use/language policy (profanity, vulgarity, racism, sexism, threats of physical violence, attacks on religion or other similarly inappropriate content) in a review posted by a visitor to the site, we will always investigate and if a clear violation is discovered, we will generally exercise our discretion and remove the review.We have reviewed the ratings in question and find that they are not in any violation of our terms or policies.If you would like to remove up to two patient comments or respond directly to comments to refute any perceived inaccuracy present please visit: *** and complete the registration form completely andaccuratelyUpon completion of registration you will obtain access to comment management tools that we freely and openly provide.Please note that *** is one of many health directory websites that provide anonymous ratings and review services to patients.Thank you
Thank you for contacting Vitals, we appreciate your feedback.Per your concerns we have reviewed your patient ratings and we have, at our sole and appropriate discretion, removed all ratings which were determined to be in violation of our terms of use. Any remaining ratings are not in...
any violation of our terms and we can not participate in their modification or removal.You are welcome to log in to your profile and utilize the patient comment management tools that we freely provide to either remove or respond to patient comments.If you have not done so already you can register here: https://my.vitals.com/. If you should need any further assistance, please feel free to email us at [email protected]
All patients are allowed to rate and review providers on Vitals.com and those submissions are evident on the site. We have many thousands of providers with negative reviews published onVitals.com and we do not and will not publish only positive reviews to portray any physician in a...
purely positive light.However, we have stringent guidelines regarding such submissions and they are outlined in our Terms of Use policies located directly on the site. A portion is outlined below,Your Submissions will not violate any law, or in any manner infringe or interfere with the rights of others, including but not limited to the use of names, information, or materials that (i) libel, defame, or invade the privacy of any third party, (ii) are obscene or pornographic, (iii) harmful, threatening, offensive, abusive, harassing, vulgar, false or inaccurate, racially, sexually, ethnically or are otherwise objectionable or otherwise contrary to the laws of any place where such Submissions may be accessed, (iv) constitute personal attacks on other individuals, (v) infringe the intellectual property, trade secret or proprietary rights of any third party, (vi) promote criminal or other illegal activity, (vii) promote or advertise any person, product or service or solicit funds, or (viii) are deemed confidential by any contract or policy.We reserve the right to remove any review that we feel violates these policies.
If you are interested in obtaining any information that we may have in our database related to the ratings in question we will require a lawful and valid subpoena.We cannot, under any circumstances provide you with any of these details without this court ordered document, but we will guarantee compliance and cooperation with a lawful and valid subpoena if one is served to ourorganization.Subpoenas should be addressed to "Custodian of Records for Vitals.com and sent to our legal department at: