Me Body and Bath Reviews (1)
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Me Body and Bath Rating
Description: Body Care Products
Address: Encinitas, California, United States, 92024
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www.mebody.com
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Review: My husband purchased a gift card for me from Me Spa in the Southlake, TX location back in December 2015. In early Feb. of 2016 I tried to make my appointment only to find they closed the location. There are no other locations locally or even in Texas. I contacted the company and they told me they wouldn't refund my money, but I could purchase some of their products for the amount of the gift card (189.00). Or I could go to another location in another state and use it there. They told me there is no way to refund the money, and I even asked a check be cut to me and they told me they can't do that. I have filed a claim with my bank about a month ago and it is still pending investigation. Not sure what is going to happen since it isn't a fraudulent charge, but given the gift card was for specific services (massage and pedicure) I don't believe we should be forced to buy their products.Desired Settlement: Two things: I believe customers should know how they are doing business and if the bank isn't able to give us our refund they need to refund my money.