Initial Business Response / [redacted] (1000, 5, 2015/10/08) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] I have spoken to our client whom stated that he wanted this Revdex.com complaint removed and wanted us to take his assets in our December showing, however Revdex.com is stating they will not remove this therefore I am being forced to find a buyer for the original offering price for our clientHe is well beyond his day money back guarantee as he purchased these items on 11/29/We have contacted our client every time there has been a show as well as his profits from first transaction was rolled up into this dealI will work to get this done as quickly as possible as the client and I have spoken on 10/5/which is when he asked me to please show in December showingI am trying to include day and this form is not allowing me to Final Business Response / [redacted] (1000, 7, 2015/10/08) */ ***Document Attached***
Initial Business Response / [redacted] (1000, 5, 2015/10/23) */ I wish that I would've had the opportunity to speak with our client regarding his portfolio before making a claim with the Revdex.comIt seems that lately that although we have stayed in complete contact as client stated more than hours have been invested with teaching and helping our client understand the businessAll the while he did turn around and invest more into his stamp portfolioThe true back bone of what we do here are the year old classic stampsWhile I do have some complaints, I have more than quadruple testimonials from clients whom have made plenty of profits for the years that we have been in businessWhile this client is out of his day money back guarantee, I will find a buyer for his original offering price or I can present his assets in this next world showing in December I would like our client to walk away with profits as I do every client we haveAgain, as I stated before I do wish I could have had the opportunity to discuss this portfolio with the client before making such a claimThank you [redacted] Brittain Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do NOT accept the response from Saint Paul Stamps as it's completely disingenuousThe context of their "business" proposition is that an investor buys stamps with the intent to earn a return on that investment by having SPS SELL those stamps to a buyer within a certain timeframe SPS tells new investors that they won't even take your stamps to sales events (i.eshows) for 6-months and that the average holding period required to earn the 18-39% returns advertised is 18-monthsFor SPS to offer a 100% satisfaction guarantee if stamps are returned within days doesn't address my complaint It's clear to me that SPS does not have any intent to satisfy their investors or provide them with a good experienceTheir unprofessional response proves them to be completely disconnected from investors like me and is clear evidence that they are not listening I now see that I should have requested a different desired resolutionI would like to change my desired resolution to the following: "I would like Saint Paul Stamps to sell my pair of 25c Owl & Grosbeak error stamps within the next days for at least $2,and send me a check for the proceeds" Final Business Response / [redacted] (4000, 14, 2015/11/09) */ We will find a buyer for the original offering price however giving me a time limit is not something that I will agree toWe can only contact as many collectors or current investors as quickly as possibleWe have stayed in complete contact with our client, We could understand his complaint if we had no contact with the client and he was unable to contact us through telephone or email which he has been able toSo we will commence in finding a buyer for the original offering price and will do so as quickly as possible
Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ Contact Name and Title: [redacted] /CEO Contact Phone: XXX-XXX-XXXX Contact Email: ***@stpaulstamps.com I am hoping that I personally will have the opportunity to take this in our December showing which I already have it being listed in We had several shows cancel this past year which has put us behindI will be calling everyone back after the 1st of the year that did not sale within first few weeks and I will be calling everyone who did sale the last week of January for those who did salePlease give me this opportunity to make you some monies in this showing Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I appreciate CEO [redacted] stood up and took the responsibilityIt would have been easier for me and others who have experiences the uneasiness of doing the business with her company in the past if there were an action taken after our callsEven though she mentioned about the December's showing and the following calls, it lacks details on what the next concrete step is if the stamps I am holding would not be sold, will the company buy back the stamps then refund the money to me plus the profit or what? Simply put, I don't want to hold these stamps for any longer after the December's showing Final Business Response / [redacted] (4000, 9, 2015/12/02) */ I would've liked the opportunity to take care of the needs before going to the Revdex.com, however this is not the case therefore the only concrete statement that I am able to do is take this to our next showing and have your product listed in that showing otherwise if not sold then I would be forced to find a buyer for its original offering priceI do have this asset listed in the December showing Final Consumer Response / [redacted] (4200, 18, 2015/12/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am totally stunned by the responseDuring my numerous contacts with StPaul Stamps, I asked to talk to a higher level manager of the company and was always told that either the manager was on the phone or unavailableI clearly told the person who picked up the phone, "if no one is going to take care of my case, eventually I will take it to [redacted] I even left several messages mentioning my concerns and intentions regarding this matterHowever, no matter what I said, no one in StPaul Stamps seemed to care about itI demand StPaul Stamps to buy back my stamps and pay interest to me if the stamps could not be sold in their December show
Initial Business Response / [redacted] (1000, 11, 2016/02/29) */ Our client already opened a complaint in our main corporate office Revdex.com as our Las Vegas office is just a location officeOur main branch is in MissouriOur client requested that he wanted his money back after a few attempts to sale his assets at auctions and they didn't saleHe became very enraged and not cooperative to continue to do business with himOur client is passed his day money back guarantee however what we will do is sale his assets to another client at the original offering priceI will get to work on this immediately which is what he has requestedWe tried talking to our client and he just kept saying I want my money when are you going to give me back my moneyNot allowing us the opportunity to work with himThis is the second Revdex.com we have received another one in our corporate office and now with Las Vegas Revdex.com which we don't haveI wasn't aware that this was even possibleI will submit the day money back guarantee Initial Consumer Rebuttal / [redacted] (3000, 23, 2016/03/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) This investment wss initiated on October 1, 2013, and was supposed to be sold at a 15% profit in March 2014, or August 2014, or December 2014, or March 2015, or August 2015, or December 2015, or March I have not heard that it is soldIt is clear that these stamps are not marketable even at my purchase price, so the sales pitch by StPaul Stamps Incwas a complete fraudI have placed a criminal complaint with the FBI for interstate fraud practicesStPaul Stamps have received years of interest on my fundsI demand a repayment of the original investment immediately Final Business Response / [redacted] (4000, 27, 2016/04/13) */ This was already concluded in the first Revdex.com now this Revdex.comI will find a buyer for the original offering price as stated this has been transferred to our hardship program and will be sold as quickly as possible Final Consumer Response / [redacted] (4200, 29, 2016/04/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is not a "hardship" caseIt is fraud! It is almost years since St Paul received my fundsThey were supposed to sell the stamps in March, August, December of 2014, 2015, The most recent sale attempt was supposed to be in March 2016, after which they were supposed to call me if the made a a saleI have not received a callIf I do not receive my $within the next week, I will initiate collection proceedings
Initial Business Response / [redacted] (1000, 5, 2015/10/29) */ We have this asset listed in our December showing unless client would like us to find a buyer for the asset at the original offering priceWe have listed this asset in into showings to dateWe don't make promises however we do make sure that every asset in listed in our showingsThis client is well out of their day money back guarantee which I have included a copy of that guaranteeI really do not want to pull this asset out of this December showing as we are at full capacity in this showingHowever, if the client decides that they would like me to find a buyer for the original offering price I will do soPlease let me know how you would like to proceed Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/10/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) There is no answer just the day money back guarantee statementWhy would anyone ask for their money back within the days unless a major crisis happened during that time frame? They tell you, as salesmen as known to do, that it takes 1/to years until you see a return so to cancel within days just isn't logical like I explained above There was no personal response as to the promise originally made by Jason that if, at any time, we needed the money back they would buy back the stamps from us at original price to sell to someone else We only invested this money because we were assured that we could, at any time, get our monies returnedAfter many times of attempting to get the monies back, still no money We have explained many times that we really need this money returnedThings changed in our financial state, we've had some major things that have come up and really needed this moneyWe still do need this money and therefore we are requesting it back again They had over years to sell these stamps or return our funds but haven't yet This is a small amount of money to them, but for us, who live basically under the poverty level, it's a huge amount of money and we would like it returned We just want them to do the right thing and return the monies Final Business Response / [redacted] (4000, 20, 2015/11/18) */ Again, we do not have a buy back program and it is not in our program to tell a client that, what we say is in the event that you have a financial hardship and want out we will find a buyer for the original offering price which I have already transferred this to my team to find a buyer for the original offering priceWe will call immediately once this is done Thank you, [redacted] Final Consumer Response / [redacted] (4200, 22, 2015/11/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Can you please give me a time frame as to when you think you can find a buyer for these stamps? Honestly I had some extra money at the time from a death in the familyThere is no extra money coming and my husband is on disability with a degenerative disease and in very bad shape and we are living basically at or below poverty level I was deceived in the beginning, made to think it would be easy to get the monies backEven if that isn't your policy to deceive, it is what happened - it's good business practice to just do the right thing and that is what we are asking you to do You say you'll try and find a buyer but with no apology as to what happened or the time frame as it's been over years of having the stamps and again, led to believe they would have been sold within that time frame with interest Still unsure why you couldn't buy them back yourself as the buyerSince you've been in business a while I'm sure you make a lot of money each year in order to buy them back yourself and resell them to someone else There was least other complaint here on [redacted] for the same issue, they wanted their monies back but took telling the Revdex.com before anything was doneMaybe that situation was different from mine but it doesn't seem to be on the surface although theirs was for a lot more money, ours is just [redacted] which for most people, isn't a lot of money I really can't accept any proposed resolution until the issue is resolved and we have our monies back
Initial Business Response / [redacted] (1000, 5, 2015/10/08) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] I have spoken to our client whom stated that he wanted this Revdex.com complaint removed and wanted us to take his assets in our December showing, however Revdex.com is stating they will not remove this therefore I am being forced to find a buyer for the original offering price for our clientHe is well beyond his day money back guarantee as he purchased these items on 11/29/We have contacted our client every time there has been a show as well as his profits from first transaction was rolled up into this dealI will work to get this done as quickly as possible as the client and I have spoken on 10/5/which is when he asked me to please show in December showingI am trying to include day and this form is not allowing me to Final Business Response / [redacted] (1000, 7, 2015/10/08) */ ***Document Attached***
Initial Business Response / [redacted] (1000, 5, 2015/10/23) */ I wish that I would've had the opportunity to speak with our client regarding his portfolio before making a claim with the Revdex.comIt seems that lately that although we have stayed in complete contact as client stated more than hours have been invested with teaching and helping our client understand the businessAll the while he did turn around and invest more into his stamp portfolioThe true back bone of what we do here are the year old classic stampsWhile I do have some complaints, I have more than quadruple testimonials from clients whom have made plenty of profits for the years that we have been in businessWhile this client is out of his day money back guarantee, I will find a buyer for his original offering price or I can present his assets in this next world showing in December I would like our client to walk away with profits as I do every client we haveAgain, as I stated before I do wish I could have had the opportunity to discuss this portfolio with the client before making such a claimThank you [redacted] Brittain Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do NOT accept the response from Saint Paul Stamps as it's completely disingenuousThe context of their "business" proposition is that an investor buys stamps with the intent to earn a return on that investment by having SPS SELL those stamps to a buyer within a certain timeframe SPS tells new investors that they won't even take your stamps to sales events (i.eshows) for 6-months and that the average holding period required to earn the 18-39% returns advertised is 18-monthsFor SPS to offer a 100% satisfaction guarantee if stamps are returned within days doesn't address my complaint It's clear to me that SPS does not have any intent to satisfy their investors or provide them with a good experienceTheir unprofessional response proves them to be completely disconnected from investors like me and is clear evidence that they are not listening I now see that I should have requested a different desired resolutionI would like to change my desired resolution to the following: "I would like Saint Paul Stamps to sell my pair of 25c Owl & Grosbeak error stamps within the next days for at least $2,and send me a check for the proceeds" Final Business Response / [redacted] (4000, 14, 2015/11/09) */ We will find a buyer for the original offering price however giving me a time limit is not something that I will agree toWe can only contact as many collectors or current investors as quickly as possibleWe have stayed in complete contact with our client, We could understand his complaint if we had no contact with the client and he was unable to contact us through telephone or email which he has been able toSo we will commence in finding a buyer for the original offering price and will do so as quickly as possible
Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ Contact Name and Title: [redacted] /CEO Contact Phone: XXX-XXX-XXXX Contact Email: ***@stpaulstamps.com I am hoping that I personally will have the opportunity to take this in our December showing which I already have it being listed in We had several shows cancel this past year which has put us behindI will be calling everyone back after the 1st of the year that did not sale within first few weeks and I will be calling everyone who did sale the last week of January for those who did salePlease give me this opportunity to make you some monies in this showing Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I appreciate CEO [redacted] stood up and took the responsibilityIt would have been easier for me and others who have experiences the uneasiness of doing the business with her company in the past if there were an action taken after our callsEven though she mentioned about the December's showing and the following calls, it lacks details on what the next concrete step is if the stamps I am holding would not be sold, will the company buy back the stamps then refund the money to me plus the profit or what? Simply put, I don't want to hold these stamps for any longer after the December's showing Final Business Response / [redacted] (4000, 9, 2015/12/02) */ I would've liked the opportunity to take care of the needs before going to the Revdex.com, however this is not the case therefore the only concrete statement that I am able to do is take this to our next showing and have your product listed in that showing otherwise if not sold then I would be forced to find a buyer for its original offering priceI do have this asset listed in the December showing Final Consumer Response / [redacted] (4200, 18, 2015/12/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am totally stunned by the responseDuring my numerous contacts with StPaul Stamps, I asked to talk to a higher level manager of the company and was always told that either the manager was on the phone or unavailableI clearly told the person who picked up the phone, "if no one is going to take care of my case, eventually I will take it to [redacted] I even left several messages mentioning my concerns and intentions regarding this matterHowever, no matter what I said, no one in StPaul Stamps seemed to care about itI demand StPaul Stamps to buy back my stamps and pay interest to me if the stamps could not be sold in their December show
Initial Business Response / [redacted] (1000, 11, 2016/02/29) */ Our client already opened a complaint in our main corporate office Revdex.com as our Las Vegas office is just a location officeOur main branch is in MissouriOur client requested that he wanted his money back after a few attempts to sale his assets at auctions and they didn't saleHe became very enraged and not cooperative to continue to do business with himOur client is passed his day money back guarantee however what we will do is sale his assets to another client at the original offering priceI will get to work on this immediately which is what he has requestedWe tried talking to our client and he just kept saying I want my money when are you going to give me back my moneyNot allowing us the opportunity to work with himThis is the second Revdex.com we have received another one in our corporate office and now with Las Vegas Revdex.com which we don't haveI wasn't aware that this was even possibleI will submit the day money back guarantee Initial Consumer Rebuttal / [redacted] (3000, 23, 2016/03/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) This investment wss initiated on October 1, 2013, and was supposed to be sold at a 15% profit in March 2014, or August 2014, or December 2014, or March 2015, or August 2015, or December 2015, or March I have not heard that it is soldIt is clear that these stamps are not marketable even at my purchase price, so the sales pitch by StPaul Stamps Incwas a complete fraudI have placed a criminal complaint with the FBI for interstate fraud practicesStPaul Stamps have received years of interest on my fundsI demand a repayment of the original investment immediately Final Business Response / [redacted] (4000, 27, 2016/04/13) */ This was already concluded in the first Revdex.com now this Revdex.comI will find a buyer for the original offering price as stated this has been transferred to our hardship program and will be sold as quickly as possible Final Consumer Response / [redacted] (4200, 29, 2016/04/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is not a "hardship" caseIt is fraud! It is almost years since St Paul received my fundsThey were supposed to sell the stamps in March, August, December of 2014, 2015, The most recent sale attempt was supposed to be in March 2016, after which they were supposed to call me if the made a a saleI have not received a callIf I do not receive my $within the next week, I will initiate collection proceedings
Initial Business Response / [redacted] (1000, 5, 2015/10/29) */ We have this asset listed in our December showing unless client would like us to find a buyer for the asset at the original offering priceWe have listed this asset in into showings to dateWe don't make promises however we do make sure that every asset in listed in our showingsThis client is well out of their day money back guarantee which I have included a copy of that guaranteeI really do not want to pull this asset out of this December showing as we are at full capacity in this showingHowever, if the client decides that they would like me to find a buyer for the original offering price I will do soPlease let me know how you would like to proceed Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/10/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) There is no answer just the day money back guarantee statementWhy would anyone ask for their money back within the days unless a major crisis happened during that time frame? They tell you, as salesmen as known to do, that it takes 1/to years until you see a return so to cancel within days just isn't logical like I explained above There was no personal response as to the promise originally made by Jason that if, at any time, we needed the money back they would buy back the stamps from us at original price to sell to someone else We only invested this money because we were assured that we could, at any time, get our monies returnedAfter many times of attempting to get the monies back, still no money We have explained many times that we really need this money returnedThings changed in our financial state, we've had some major things that have come up and really needed this moneyWe still do need this money and therefore we are requesting it back again They had over years to sell these stamps or return our funds but haven't yet This is a small amount of money to them, but for us, who live basically under the poverty level, it's a huge amount of money and we would like it returned We just want them to do the right thing and return the monies Final Business Response / [redacted] (4000, 20, 2015/11/18) */ Again, we do not have a buy back program and it is not in our program to tell a client that, what we say is in the event that you have a financial hardship and want out we will find a buyer for the original offering price which I have already transferred this to my team to find a buyer for the original offering priceWe will call immediately once this is done Thank you, [redacted] Final Consumer Response / [redacted] (4200, 22, 2015/11/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Can you please give me a time frame as to when you think you can find a buyer for these stamps? Honestly I had some extra money at the time from a death in the familyThere is no extra money coming and my husband is on disability with a degenerative disease and in very bad shape and we are living basically at or below poverty level I was deceived in the beginning, made to think it would be easy to get the monies backEven if that isn't your policy to deceive, it is what happened - it's good business practice to just do the right thing and that is what we are asking you to do You say you'll try and find a buyer but with no apology as to what happened or the time frame as it's been over years of having the stamps and again, led to believe they would have been sold within that time frame with interest Still unsure why you couldn't buy them back yourself as the buyerSince you've been in business a while I'm sure you make a lot of money each year in order to buy them back yourself and resell them to someone else There was least other complaint here on [redacted] for the same issue, they wanted their monies back but took telling the Revdex.com before anything was doneMaybe that situation was different from mine but it doesn't seem to be on the surface although theirs was for a lot more money, ours is just [redacted] which for most people, isn't a lot of money I really can't accept any proposed resolution until the issue is resolved and we have our monies back