Meadow Creek Discount Tires

JAN 2015ByMrJay PollockAttnCase# [redacted] Claimant: [redacted] ***,Meadow Creek Tire, Inc.P.OBox 846Frisco, CO 80443(970)-668-Repair order# [redacted] was for a rebuilt alternator replacement performed on 07-09-Repair order# [redacted] is for alternator replacement under Car Quest parts warranty performed on 12-30-seventeen months laterAlternator was replaced as per Car Quest warranty guidelines, at no charge for the replacement partThe labor warranty is only covered for six months from retail purchase date, or six thousand miles from retail purchase mileageThis is subject to extension only if failure was at fault of Meadow Creek Tire TechnicianIn this specific case it was purely a defective partThe vehicle in question was dropped off on 12-29-at 1:50pm with a repair order signed by the customer for a "Charge Light Indicator" staying onAfter a professional charging system check was performed by our certified technician (At no charge) it was determined that the alternator was charging below acceptable thresholdWe then, ordered a replacement unit from Car QuestAs this item is not a regularly stocked item, the unit had to be delivered over nightThe following day Ms [redacted] picked up the vehicle At 5:55pmAll work was performed professionally, in accordance with the warranty guidelinesUnfortunately, after seventeen months the labor could not be covered under warrantyWe do not understand where the claim amount of $is fromIf this could possibly be explained in a clearer mannerHowever, at this point we believe that Ms [redacted] was treated fairly and professionally, and at a fair priceMeadow Creek Tire & Service IncProudly serving Summit Coun , for yearsMEADOW CREEK DISCOUNT TIRE OF FRISCO INCTen Mile DriveP.OBox 846Frisco, CO 80443-0846(970) 668-5686Invo}/ce/ [redacted] In 07/09/AMPO Out 07/09/PMPO #FRISCO, CO 80443ByPage(314) TOYOTA CAMRY License [redacted] Mileage 42,276MAKING NOISE POSSIBLE ALTERNATER AS LIGHT IS ONibor Description-----------------------------------------------------Amount,TERNATOR - REMOVE AND REPLACEkTTERY TERMINALS - SERVICE AND CLEANPARTING/CHARGING SYTEM - INSPECT AND TEST JCLE DIFELS DISCOUNT FOR ALS #DAUGHTER)uant- Part number---- Part Description8.05------------------------Amount ALTERNATOR - REMANUFACTURED PARTS DISCOUNT 26.49-------INVOICE TOTALS-------Parts 238.46Labor 62.45Shop supplies 2Sales tax 20.20Total 442.23ADE MASTER CARD Paid 442.23WRC ALTERNATER HAD BENT SHAFT [redacted] FREE ROTATIONS ON ALL NEW TIRE SALES EVERY MILES ***ROAD HAZARD INSURANCE INCLUDES FREE FLAT REPAIRS*FREE ROTATIONS* ***FREE REBALANCE AS NEEDED [redacted] FREE REPLACEMENT TIRE IF NOT REPAIRABLE*** [redacted] MAG CHLORIDE CORROSION IS NOT COVERED BY ROAD HAZARD [redacted] PLEASE CHECK YOUR HUBCAPS BEFORE YOU LEAVE MAKE SURE THEY ARE SECURE*THANK YOU FOR YOUR BUSINESS OUR TEAM APPRECIATES YOU THE CUSTOMER [redacted] ***FRISCO, CO 80443-[redacted] ***Invoice [redacted] In 2/29/: PMPromised 2/29/14PO_ #By GJDPage TOYOTA CAMRY License [redacted] Mileage \ ? 0ALTERNATER LIGHT CAME ON WAS REPLACED 7/9/13---INVOICE TOTALS---iereby authorize the above work to be done along with necessary materialsI have been advised of the Motor Vehicle Repair Acti and your employees may operate above vehicle for purposes of testing, No42-11-103, regarding estimates.spection or delivery at my riskAn express mechanic's lien is I do not wish to receive an estimate to which I am(nowledged on above vehicle to secure the amount of repairs thereto.It is entitled by law.Jerstood that this company assumes no responsibility for loss or damage byaft or fire to vehicle placed with them for storage, sales, repair orile road testing[redacted] ALL MECHANICAL WORK WILL BE-CHARGED A MINIMUM CHECK OUT FEE***CARS WILL BE CHARGED SHOP SUPPLIES UP TO $COVERING ITEMS SUCH AS)P TOWELS,PENETRATING FLUIDS AND HAZARDOUS WASTE DISPOSAL FEES.SIGNEDMEADOW CREEK DISCOUNT TIRE OF FRISCO INCTen Mile DriveP.OBox 846Frisco, CO 80443-0846(970) 668-5686Invoice [redacted] In 2/29/: PMPO Out 2/30/5:PMPO #FRISCO, CO 80443By GJDPage 1( 314) TOYOTA'CAMRY License [redacted] Mileage 58,957ALTERNATER LIGHT CAME ON WAS REPLACED 7/9/13abor Description-----------------------------------------------------Amount?R ALTERNATORkRRANTY ADJUSTMENT 9?uant- Part number---- Part Description----------------------- ,-Amount95A ALTERNATOR 267.99------INVOICE TOTALS-------Parts 267.99Labor 162.99-Shop supplies 3.65Sales tax 92Total 40.57BMP VISA Paid 40.57WRC *CHECK ENGINE LIGHT WAS ON PRIOR TO SERVICE (CODE-PCRANK POSITION SENSOR MALFUNTION) COULD HAVE CAUSED A ROUGH OR LOW IDLE (CLEARED CODE DID NOT RETURN AFTER TEST DRIVE*_ [redacted] FREE ROTATIONS ON ALL NEW TIRE SALES EVERY MILES ***ROAD HAZARD INSURANCE INCLUDES FREE FLAT REPAIRS*FREE ROTATIONS* ***FREE REBALANCE AS NEEDED [redacted] FREE REPLACEMENT TIRE IF NOT REPAIRABLE*** [redacted] MAG CHLORIDE CORROSION IS NOT COVERED BY ROAD HAZARD [redacted] PLEASE CHECK YOUR HUBCAPS BEFORE YOU LEAVE MAKE SURE THEY ARE SECURE* THANK YOU FOR YOUR BUSINESS OUR TEAM APPRECIATES YOU THE CUSTOMER [redacted] Warranty ManualL WILMAR CORPORATION ALL ProductsSUP Eller: Wilmar CorporationTech Help Line: (800) 426-Ext.Tech Line Hours:CustService: /Basic Program: Customer Satisfactiondditional Notes;Labor Claims:R CO WIRE SETS ALL ProductsSupplier: General Cable Industries, IncTech Help Line: (859) 572-Ext.ech Line Hours:CustService; (859) 572-/ Paula WolfeBasic Program; Customer Satisfactiondditional Notes: Limited Lifetime WarrantyLabor Claims:R BOSCH WIPERS ALL ProductsSupplier: Robert Bosch CorpTech Help Line: (800) 521-Ext.ech Line Hours:CustService: (800) 444-/Basic Program: Year / Unlimited Miles low dditional Notes: months unlimited miles from date of purchased from CQ store, Warranty is to be returned to CO DC for inspectionLabor Claims: Will be reviewed on a case by case basisE CQ ROTATING ELECRICAL ALL Products J Supplier: Revdex.com Industries Tech Help Line: (866) 593-Extech Line Hours: 7am - 7pm M-F EST CustService: (901) 937-/ ext - Bar to 5p Basic Program: Limited Lifetime dditional Notes: The warranty applies to American and Import care, vans and light trucks under 8,Ibs.G.V.W onlyU Labor Claims;CA EST Warranty Manual (US) Page of Updated as of, 11/07/201410/1039tid3Ni'loHiN3(1-1IS6O59EZ9OL6Zb9Z8b6EZE:EOZZOZ/ZZ/OZ [redacted] CAR?EST ' ? ' Page of 1l _Ly L.U ttFs,A??7?'G"I"fii.Fl•2?X'7.+?t:"??ii."%i?: l A..•Iraa '? [redacted] Auto Parts Customer Satisfaction Policy Requirements of the [redacted] Auto Parts Customer Satisfaction Policy are as follows: The part was purchased or picked up at a [redacted] Auto Parts StoreThe customer has original proof of purchase The part fads within the manufacturer's warranty period The part must be returned to the original [redacted] Auto Parts store if customer is within a mile radius of that store If the part is a brand not normally carried by the [redacted] Auto Parts store honoring the guarantee, the part will be replaced with a comparable brand carried by that store All products sold by [redacted] Auto Parts are subject to the following The manufacturer's warranty, if any, constitutes the only warranty with respect to the sale of all goodsSELLER HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSESeller does not authorize any person to grant any warranty or assume any liability by Seller?[redacted] Auto PartsAll rl Iii rescrod http://www[redacted] .com/webapp/wcs/stores/servlet/StaticView?storeld=&catalogld=1/6/ 1/6/2015Click to use our lookup toolBuilt to a Higher StandardHome Products ApplicationsAlternators Revdex.com Industries - New & Rernanufactured Alternatorsjib e-Ship 1-800- [redacted] I ools ccilnicai inforllldtioli t-l.oL_:I?_:' iPREMIUM REMANUFACTURED ALTERNATORSLooking for dependability? Revdex.com Industries' remanufactured alternators meet or exceed OE standards because they're remanufactured using processes similar to the way new alternators are madeOur remanufactured alternators are built with components that are gauged, sorted, tested and renewed to OE quality specifications, and with vital new parts, tooIn fact, every component and part must meet strict Revdex.com Industries standards.Inspection and spot testing of products from the assembly line includes a comprehensive "hot performance" test that compares an alternator's performance with the OE-quality standards established for its particular applications HOW Revdex.com REMANUFACTURES AN ALTERNATOR • Housing - Mounting threads, surfaces inspected and renewed as necessary • Fan - Straightened or replaced as necessary • Pulley - Renewed or refinished as necessary • Bearings- Replaced throughout • Shaft - Gauged and replaced as necessary • Rotor - Inspected, tested and balanced to OE specifications • Stator - Inspected and tested for rated output • Voltage Regulator - Tested and replaced as necessary• Rectifier - Load tested, replaced as necessary• Insulators, Brushes, Terminal Hardware - Inspected and replaced as necessary • Slip Ring - Gauged and renewed as necessary100% NEW ALTERNATORS Revdex.com Industries haslaboratory faclbes to o Isupport engineering andquality testing of its reman-ufactured alternators, and production sam-ples are -hot performance- testedFewother remanufacttuers have the capability and facilities to test products as thoroughly Demand Reliability - New Revdex.com Industries alternators are designed for customers who demand reliability and performanceOur alternators are http:/Mrww.Revdex.comind.com/alternators.html 1/1/6/Revdex.com Industries - New & Remanufactured Alternatorsmanufactured using 100% new premium parts and are tested to meet or exceed OE standardsDemand Performance - Faulty units can add costs, risk, time and customer dissatisfaction to the repair jobWhy chance it? Every new alternator is tested prior to departing the factoryThis test ensures the Revdex.com unit meets or exceeds OE quality specificationsDemand Form, Fit and Function - All new Revdex.com Industries alternators are built to meet OE Form, Fit and Function specificationsWe do not substitute adapted, concerted or 'will fit" components which means that the Revdex.com unit fits, it works and it's an exact replacement for the original unitDemand Service - Our world class customer service provides customers and installers with the tools to complete the job quickly, efficiently and correctlyWe offer services such as toll free technical phone support, specialized catalogs, unit images, next day delivery, technical bulletins, installation and troubleshooting tips and moreIf you have questions, we have the answersALTERNATOR WARRANTY Revdex.com verrants our remanufactured starters to be free from defects in material and workmanship at the time of sale to the end user for a pefiod of year, with unlimited mileageAll new units carry a two year unlimited mileage vterranty, Both warranties apply only to units that fit cars, vans and light trucks, both domestic and import applicationsAll commercial, heavy duty and industrial units are warranted for a period of monthsWarranty is limited to replacing or repairing any unit that proves to be defective in workmanship or materials, one time against the initial purchase Revdex.com assumes no liability beyond replacement of the unitWarranty is void if the unit is improperly installed or damaged as a result of misdiagnosis otthe vehicle's electrical systemDownload the Revdex.com Remanufactured Alternators brochureItFind a Revdex.com starter at a store near you tae,Home I Company I Products I Tech Info I Contact I e-Catalog I Resource Center I lmsntorv Search I Store Locator I Pn,ccv Policy I Terms of Use' I i canCopyright ® Revdex.com IndustriesAll Rights Reserved,http://www.Revdex.comind.com/alternators.html2/

[redacted] *** [redacted] *** [redacted] *** [redacted] October 28, 2014 On Friday evening October 17th 2014 [redacted] dropped off his [redacted] after hours at Meadow Creek Tire & Service. He filled out the after... hours work order and handed the paperwork through the front window to the closing Manager at about 5.50pm. On Saturday 10/18/14 a work order was generated at 8.15 am and the alignment technician was given the work order to perform the alignment around 8.30 am, following normal shop procedure prior to performing alignments the vehicle is road tested to identify for any abnormal conditions such as pulling to the right or left and to check if the steering wheel is centered. When the technician drove onto the entry ramp on 170 to return to the shop a slight vibration became evident and he immediately slowed down to try and identify the problem, while pulling to the side of the road at approximately 25 mph the left front wheel detached from the car. The technician called me at 8.58am on his cell phone and I advised him to make sure he was in a safe area and we would come to his assistance as soon as possible, I arrived with my leading tire tech with jack and extra lug nuts at about 9.20, inspected the wheel lug studs and car for damage and it appeared to have only minor scratches to the wheel and no other apparent wheel damage. After careful inspection of the suspension we decided it was safe to install the wheel and drive the car back to the shop. All other lug nuts were checked and found to be below manufacturers required torque specification so all wheels were re torqued to 90 ft lbs. My tire technician rode with me and followed the car back to the shop at 30mph and observed no visual driveability problems. On arrival at the shop we put the car on the alignment rack to take measurements and make sure there was no further damage then completed the alignment so Mr [redacted] would be able to drive his car safely. I called Mr [redacted] and advised him of the situation. He did admit to replacing his tie rods and doing all the work himself including installing his wheels in the parking lot, I asked him what he had torqued the wheels on with and what they were torqued to and he replied that he did not have a torque wrench but thought he had tightened them correctly. Mr [redacted] filed a report with the Frisco Police Department and Officer [redacted] came down and wrote a report, we made a rack available for Officer [redacted] if he wanted to do a full inspection of the vehicle. Officer [redacted] suggested he contact his insurance company. Copy of the report is attached. On Monday morning October 20th at 8.20am an insurance report was filed with [redacted] Insurance by Eric and the report # [redacted] was then assigned to [redacted] @ [redacted] na.com. [redacted] Insurance has been given the claim to follow up and report outcome. At no time were any wheels removed from this car 1ther before the alignment was performed or after the work was completed. The wheels v fact both verbally and in the incident reporp' Alignment Technician [redacted] Tire Technician [redacted] President/Gen Manager in tailed by the

To Whom This May Concern:
After a full investigation was completed by *** insurance, the investigator determine that the air spring failed from age and wear and tearWe have the air spring in our possession and our certified technician is in total agreement.
/>
The copy of the repair order from *** also states the other side air spring also shows normal
wear and tear and is about to fail*** suggested to the customer to replace the passanger side, but the customer declined the repairsI have spoken to MrJim *** from ***, in Broomfield, CO, and he assured me we did nothing to cause this failure as both air springs are worn out; furthermore this is the life expectancy of an air spring on a BMW X5.
Since we attempted to assist on diagnosis of the problem and the customer told us in no uncertain
manner that we were not to touch his car, we tried in good faith to resolve his situation; however, we do not feel any responsibility for damages to the customer's BMW X5.
Sincerely,
President/General Manager.
Meadow meek Tire and Service Inc

To Whom It May Concern:
Many attempts have been made to satisfy Mr*** concern with his vibrationMr. *** Toyota was road tested by myself and our
front desk service writer, and no obvious balance problems were detected in this truckStudded snow tires will normally provide a slightly harsher ride than all season tires, especially after coming out of storage and being remounted back on the truck in Winter, after two seasons of useSlight uneven wear of the tire can provide ride disturbance, but will generally go away as the tire is used on the car againThese tires would normally not be adjusted for a ride complaint after two seasons useMany attempts were made to satisfy Mr***, but it seems we were unsuccessful His expectations for a smooth ride with studded tires may be too high. These tires were submitted to Nokiian Tyre for a special adjustment and a replacement set of new tires were sourced from a dealer in Portland Oregon, thus causing a delay. *** Tyre and Meadow Creek Tire have gone above and beyond to satisfy Mr. *** complaint and feel he has been fairly treatedSome of the delay in time would be due to many companies being closed over the Christmas/New Year holidaysMr. *** received and accepted new replacement tires on 2/19/and I believe Mr. *** has been very fairly compensated.
Sincerely,
Gary JBergman
President-Meadow Creek Tire, Inc

[redacted] 
[redacted] 
[redacted] 
[redacted] 
October 28, 2014 
On Friday evening October 17th 2014 [redacted] dropped off his [redacted] after hours at Meadow Creek Tire & Service. He filled out the after...

hours work order and handed the paperwork through the front window to the closing Manager at about 5.50pm. 
On Saturday 10/18/14 a work order was generated at 8.15 am and the alignment technician was 
given the work order to perform the alignment around 8.30 am, following normal shop procedure 
prior to performing alignments the vehicle is road tested to identify for any abnormal conditions 
such as pulling to the right or left and to check if the steering wheel is centered. When the 
technician drove onto the entry ramp on 170 to return to the shop a slight vibration became 
evident and he immediately slowed down to try and identify the problem, while pulling to the 
side of the road at approximately 25 mph the left front wheel detached from the car. 
The technician called me at 8.58am on his cell phone and I advised him to make sure he was in a safe area and we would come to his assistance as soon as possible, I arrived with my leading tire tech with jack and extra lug nuts at about 9.20, inspected the wheel lug studs and car for 
damage and it appeared to have only minor scratches to the wheel and no other apparent wheel damage. After careful inspection of the suspension we decided it was safe to install the wheel and drive the car back to the shop. 
All other lug nuts were checked and found to be below manufacturers required torque specification so all wheels were re torqued to 90 ft lbs. 
My tire technician rode with me and followed the car back to the shop at 30mph and observed 
no visual driveability problems. On arrival at the shop we put the car on the alignment rack to 
take measurements and make sure there was no further damage then completed the alignment 
so Mr [redacted] would be able to drive his car safely. I called Mr [redacted] and advised him of the 
situation. He did admit to replacing his tie rods and doing all the work himself including installing 
his wheels in the parking lot, I asked him what he had torqued the wheels on with and what they 
were torqued to and he replied that he did not have a torque wrench but thought he had 
tightened them correctly. 
Mr [redacted] filed a report with the Frisco Police Department and Officer [redacted] came down and 
wrote a report, we made a rack available for Officer [redacted] if he wanted to do a full inspection of 
the vehicle. Officer [redacted] suggested he contact his insurance company. Copy of the report is 
attached. 
 
On Monday morning October 20th at 8.20am an insurance report was filed with [redacted] Insurance by Eric and the report #[redacted] was then assigned 
to [redacted]na.com. [redacted] Insurance has been given the claim to follow up
and report outcome.
At no time were any wheels removed from this car 1ther before the alignment was performed or
 
after the work was completed. The wheels v
fact both verbally and in the incident reporp'
Alignment Technician [redacted]
Tire Technician [redacted]
[redacted] President/Gen Manager
 
in tailed by the

JAN 9 2015ByMr. Jay PollockAttn. Case# [redacted] Claimant: [redacted],Meadow Creek Tire, Inc.P.O. Box 846Frisco, CO 80443(970)-668-5686 Repair order# [redacted] was for a rebuilt alternator...

replacement performed on 07-09-2013. Repair order# [redacted] is for alternator replacement under Car Quest parts warranty performed on 12-30-2014 seventeen months later. Alternator was replaced as per Car Quest warranty guidelines, at no charge for the replacement part. The labor warranty is only covered for six months from retail purchase date, or six thousand miles from retail purchase mileage. This is subject to extension only if failure was at fault of Meadow Creek Tire Technician. In this specific case it was purely a defective part. The vehicle in question was dropped off on 12-29-2014 at 1:50pm with a repair order signed by the customer for a "Charge Light Indicator" staying on. After a professional charging system check was performed by our certified technician (At no charge) it was determined that the alternator was charging below acceptable threshold. We then, ordered a replacement unit from Car Quest. As this item is not a regularly stocked item, the unit had to be delivered over night. The following day Ms. [redacted] picked up the vehicle At 5:55pm. All work was performed professionally, in accordance with the warranty guidelines. Unfortunately, after seventeen months the labor could not be covered under warranty. We do not understand where the claim amount of $462.00 is from. If this could possibly be explained in a clearer manner. However, at this point we believe that Ms. [redacted] was treated fairly and professionally, and at a fair price. Meadow Creek Tire & Service Inc. Proudly serving Summit Coun , for 42 yearsMEADOW CREEK DISCOUNT TIRE OF FRISCO INC. 720 Ten Mile DriveP.O. Box 846Frisco, CO 80443-0846(970) 668-5686Invo}/ce/ [redacted] In 07/09/13 8 50 AMPO 702 Out 07/09/13 6 27 PMPO #FRISCO, CO 80443ByPage(314) 913 201507 TOYOTA CAMRY License [redacted] Mileage 1 42,276MAKING NOISE POSSIBLE ALTERNATER AS LIGHT IS ONibor Description-----------------------------------------------------Amount,TERNATOR - REMOVE AND REPLACEkTTERY TERMINALS - SERVICE AND CLEANPARTING/CHARGING SYTEM - INSPECT AND TEST JCLE DIFELS DISCOUNT FOR ALS #1 DAUGHTER)uant- Part number---- Part Description1 04.5028.5047.501 8.05------------------------Amount 1 00 ALTERNATOR - REMANUFACTURED 264.951 00 PARTS DISCOUNT 9 26.49-------INVOICE TOTALS-------Parts 238.46Labor 1 62.45Shop supplies 21 1 2Sales tax 20.20Total 442.23ADE MASTER CARD Paid 442.23WRC 139 ALTERNATER HAD BENT SHAFT. * FREE ROTATIONS ON ALL NEW TIRE SALES EVERY 6000 MILES [redacted]ROAD HAZARD INSURANCE INCLUDES FREE FLAT REPAIRS*FREE ROTATIONS* [redacted]FREE REBALANCE AS NEEDED* FREE REPLACEMENT TIRE IF NOT REPAIRABLE[redacted] ** MAG CHLORIDE CORROSION IS NOT COVERED BY ROAD HAZARD [redacted] PLEASE CHECK YOUR HUBCAPS BEFORE YOU LEAVE MAKE SURE THEY ARE SECURE*THANK YOU FOR YOUR BUSINESS OUR TEAM APPRECIATES YOU THE CUSTOMER[redacted]
[redacted]
[redacted]FRISCO, CO 80443-0846[redacted]Invoice [redacted]In 1 2/29/14 1 : 50 PMPromised 1 2/29/14PO_ #By GJDPage 1 07 TOYOTA CAMRY License [redacted] Mileage \ ? 0ALTERNATER LIGHT CAME ON WAS REPLACED 7/9/13---INVOICE TOTALS---iereby authorize the above work to be done along with necessary materials. I have been advised of the Motor Vehicle Repair Acti and your employees may operate above vehicle for purposes of testing, No. 42-11-103, regarding estimates.spection or delivery at my risk. An express mechanic's lien is I do not wish to receive an estimate to which I am(nowledged on above vehicle to secure the amount of repairs thereto.It is entitled by law.Jerstood that this company assumes no responsibility for loss or damage byaft or fire to vehicle placed with them for storage, sales, repair orile road testing.* ALL MECHANICAL WORK WILL BE-CHARGED A MINIMUM CHECK OUT FEE[redacted]CARS WILL BE CHARGED SHOP SUPPLIES UP TO $25.00 COVERING ITEMS SUCH AS)P TOWELS,PENETRATING FLUIDS AND HAZARDOUS WASTE DISPOSAL FEES.SIGNEDMEADOW CREEK DISCOUNT TIRE OF FRISCO INC. 720 Ten Mile DriveP.O. Box 846Frisco, CO 80443-0846(970) 668-5686Invoice [redacted] In 1 2/29/14 1 : 50 PMPO 702 Out 1 2/30/14 5:55 PMPO #FRISCO, CO 80443By GJDPage 1( 314) 913 201507 TOYOTA'CAMRY License [redacted] Mileage 1 58,957ALTERNATER LIGHT CAME ON WAS REPLACED 7/9/13abor Description-----------------------------------------------------Amount?R ALTERNATORkRRANTY ADJUSTMENT 9?uant- Part number---- Part Description----------------------- ,-Amount1 00 1 1 1 95A ALTERNATOR 267.99------INVOICE TOTALS-------Parts 267.99Labor 162.99-Shop supplies 1 3.65Sales tax 21 92Total 1 40.57BMP VISA Paid 1 40.57WRC 139 *CHECK ENGINE LIGHT WAS ON PRIOR TO SERVICE (CODE-P0335 CRANK POSITION SENSOR MALFUNTION) COULD HAVE CAUSED A ROUGH OR LOW IDLE (CLEARED CODE DID NOT RETURN AFTER TEST DRIVE*_ * FREE ROTATIONS ON ALL NEW TIRE SALES EVERY 6000 MILES [redacted]ROAD HAZARD INSURANCE INCLUDES FREE FLAT REPAIRS*FREE ROTATIONS* [redacted]FREE REBALANCE AS NEEDED* FREE REPLACEMENT TIRE IF NOT REPAIRABLE[redacted] ** MAG CHLORIDE CORROSION IS NOT COVERED BY ROAD HAZARD [redacted] PLEASE CHECK YOUR HUBCAPS BEFORE YOU LEAVE MAKE SURE THEY ARE SECURE*  THANK YOU FOR YOUR BUSINESS OUR TEAM APPRECIATES YOU THE CUSTOMER  
[redacted] Warranty ManualL WILMAR CORPORATION ALL ProductsSUP Eller: Wilmar CorporationTech Help Line: (800) 426-1262 Ext.Tech Line Hours:Cust. Service: /Basic Program: Customer Satisfactiondditional Notes;Labor Claims:R CO WIRE SETS ALL ProductsSupplier: General Cable Industries, IncTech Help Line: (859) 572-8571 Ext.ech Line Hours:Cust. Service; (859) 572-8401 / Paula WolfeBasic Program; Customer Satisfactiondditional Notes: Limited Lifetime WarrantyLabor Claims:R BOSCH WIPERS ALL ProductsSupplier: Robert Bosch CorpTech Help Line: (800) 521-5462 Ext.ech Line Hours:Cust. Service: (800) 444-0470 /Basic Program: 1 Year / Unlimited Miles low  dditional Notes: 12 months unlimited miles from date of purchased from CQ store, Warranty is to be returned to CO DC for inspection. Labor Claims: Will be reviewed on a case by case basis. E CQ ROTATING ELECRICAL ALL Products J Supplier: Revdex.com Industries Tech Help Line: (866) 593-5566 Ext. ech Line Hours: 7am - 7pm M-F EST Cust. Service: (901) 937-7908 / ext 15 - Bar to 5p Basic Program: Limited Lifetime dditional Notes: The warranty applies to American and Import care, vans and light trucks under 8,000 Ibs.G.V.W only. U Labor Claims;CA EST Warranty Manual (US) Page 142 of 143 Updated as of, 11/07/201410/1039tid00 3Ni'loHiN3(1-1IS6O59EZ9OL6Zb9Z8b6EZE:EOZZOZ/ZZ/OZ  [redacted]CAR?EST ' ? ' Page 1 of 1l _Ly L.U  tt. Fs,A??7?'G"I"4 fii.Fl•2?X'7.+?t:"??ii."%i?: l A..•Iraa '?[redacted] Auto Parts Customer Satisfaction Policy Requirements of the [redacted] Auto Parts Customer Satisfaction Policy are as follows: The part was purchased or picked up at a [redacted] Auto Parts Store. The customer has original proof of purchase The part fads within the manufacturer's warranty period The part must be returned to the original [redacted] Auto Parts store if customer is within a 50 mile radius of that store If the part is a brand not normally carried by the [redacted] Auto Parts store honoring the guarantee, the part will be replaced with a comparable brand carried by that store All products sold by [redacted] Auto Parts are subject to the following The manufacturer's warranty, if any, constitutes the only warranty with respect to the sale of all goods. SELLER HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Seller does not authorize any person to grant any warranty or assume any liability by Seller. ?015[redacted] Auto Parts. All rl Iii rescrod http://www.[redacted].com/webapp/wcs/stores/servlet/StaticView?storeld=...⇄ &catalogld=... 1/6/2015   1/6/2015Click to use our lookup toolBuilt to a Higher StandardHome Products ApplicationsAlternators Revdex.com Industries - New & Rernanufactured Alternatorsjib e-Ship 1-800-[redacted]I ools ccilnicai inforllldtioli t-l.oL_:I?_:' iPREMIUM REMANUFACTURED ALTERNATORSLooking for dependability? Revdex.com Industries' remanufactured alternators meet or exceed OE standards because they're remanufactured using processes similar to the way new alternators are made. Our remanufactured alternators are built with components that are gauged, sorted, tested and renewed to OE quality specifications, and with vital new parts, too. In fact, every component and part must meet strict Revdex.com Industries standards.Inspection and spot testing of products from the assembly line includes a comprehensive "hot performance" test that compares an alternator's performance with the OE-quality standards established for its particular applications.  HOW Revdex.com REMANUFACTURES AN ALTERNATOR • Housing - Mounting threads, surfaces inspected and renewed as necessary • Fan - Straightened or replaced as necessary • Pulley - Renewed or refinished as necessary • Bearings- Replaced throughout • Shaft - Gauged and replaced as necessary • Rotor - Inspected, tested and balanced to OE specifications • Stator - Inspected and tested for rated output • Voltage Regulator - Tested and replaced as necessary• Rectifier - Load tested, replaced as necessary• Insulators, Brushes, Terminal Hardware - Inspected and replaced as necessary • Slip Ring - Gauged and renewed as necessary100% NEW ALTERNATORS Revdex.com Industries haslaboratory faclbes to o Isupport engineering andquality testing of its reman-ufactured alternators, and production sam-ples are -hot performance- tested. Fewother remanufacttuers have the capability and facilities to test products as thoroughly.  Demand Reliability - New Revdex.com Industries alternators are designed for customers who demand reliability and performance. Our alternators are http:/Mrww.Revdex.comind.com/alternators.html 1/2 1/6/2015 Revdex.com Industries - New & Remanufactured Alternatorsmanufactured using 100% new premium parts and are tested to meet or exceed OE standards. Demand Performance - Faulty units can add costs, risk, time and customer dissatisfaction to the repair job. Why chance it? Every new alternator is tested prior to departing the factory. This test ensures the Revdex.com unit meets or exceeds OE quality specifications. Demand Form, Fit and Function - All new Revdex.com Industries alternators are built to meet OE Form, Fit and Function specifications. We do not substitute adapted, concerted or 'will fit" components which means that the Revdex.com unit fits, it works and it's an exact replacement for the original unit. Demand Service - Our world class customer service provides customers and installers with the tools to complete the job quickly, efficiently and correctly. We offer services such as toll free technical phone support, specialized catalogs, unit images, next day delivery, technical bulletins, installation and troubleshooting tips and more. If you have questions, we have the answers. ALTERNATOR WARRANTY Revdex.com verrants our remanufactured starters to be free from defects in material and workmanship at the time of sale to the end user for a pefiod of 1 year, with unlimited mileage. All new units carry a two year unlimited mileage vterranty, Both warranties apply only to units that fit cars, vans and light trucks, both domestic and import applications. All commercial, heavy duty and industrial units are warranted for a period of 12 months. Warranty is limited to replacing or repairing any unit that proves to be defective in workmanship or materials, one time against the initial purchase Revdex.com assumes no liability beyond replacement of the unit. Warranty is void if the unit is improperly installed or damaged as a result of misdiagnosis otthe vehicle's electrical system. Download the Revdex.com Remanufactured Alternators brochureItFind a Revdex.com starter at a store near you tae,Home I Company I Products I Tech Info I Contact I e-Catalog I Resource Center I lmsntorv Search I Store Locator I Pn,ccv Policy I Terms of Use' I i canCopyright ® Revdex.com Industries. All Rights Reserved,http://www.Revdex.comind.com/alternators.html2/2