Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: At this time, my complaint, ID [redacted] regarding Meadowland Chrysler Plymouth Inc has been resolved Thank you for all your help! (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because My initial issue with your dealership was the fact that the problem was never permanently corrected, hence why I started this process Then, the fact that after GM Corpcontacted you, you referred me to "Magic Matt" who misled me and was unprofessional the whole time I was asked to go in tines prior, to actually pick up a vehicle when in reality, I would not have been able to pick up the vehicle (Even though that particular vehicle was sold already)When I was informed, they had another one for me, still nothing had been finalized as far as whether or not it was to complete my lease term or start a new one, and how much my payment would be Not to mention, that when Matt pressured me to go in to pick up "my vehicle" It wasn't what I specifically asked for and he did not offer that information I only was made aware, when I asked for a picture of the vehicle sticker and realized that it was missing certain extras that I have However, that information was not volunteered by anyone in that dealership I have tried to contact both Nicki with GMC Corp who is not returning my calls ###-###-#### and Robert S [redacted] with finance as well, neither of the two have returned my calls As far as I have been informed, I believe this would be considered the lemon law I was attempting to get this resolved in an amicable manner however, all parties on their end were on different pages The fact that nobody returned my calls and did not officially clarify anything in reference to the trade in is absurd At this point, I am requesting one of two things either a new vehicle for the duration of my lease or I would like just to get out of this lease period In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
On aprx November Meadowland was asked by General Motors Buy Back deptTo facilitate the Replacement of [redacted] 's GMC Acadia due to safety concerns, she had originally purchased from another dealerI spoke to [redacted] shortly after and arranged with her to meet with one of my top product specialist Matthew M***Matt spoke to [redacted] about colors, trim & equipmentGeneral Motors was to coordinate the documents and paper work to finalizeMatt found an Acadia [redacted] could be interested in, he arranged appointments with her, which [redacted] didn't show forIn the interim another specialist sold the car which was available until [redacted] finalized weather it was the right vehicleWe pickanother vehicle at our expense for [redacted] which she confirmed was the right vehicle for herWe cleaned and prepped the vehicle for delivery and Matt sent all pertinent information to G eneral Motors to have documents put together for [redacted] When Matt explained to [redacted] how the agreement was being put together and she realized the lease was starting over for another 36mo's, which is what GM agreed to do with [redacted] [redacted] spoke to GM and we never heard from either GM or [redacted] again until nowThe GM rep for this agreement is Robert S*His contact info is [redacted] any other questions you can contact me
I am not sure why we received this case, we went to the manufacturer and received a good will repair, no cost to the customer prior to receiving this letter
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Although they have agreed to the repair at no cost to me, I am still waiting for them to do so! I will not consider this complaint closed until the company actually schedules the repair! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
In response to complaint of jeep cherokeeThis vehicle is equipped with a 4cyl engine and a speed transmission, the vehicle is operating as designedI will have our [redacted] [redacted] *** look in to trading the customer out of the vehicle[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: At this time, my complaint, ID [redacted] regarding Meadowland Chrysler Plymouth Inc has been resolved Thank you for all your help! (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because My initial issue with your dealership was the fact that the problem was never permanently corrected, hence why I started this process Then, the fact that after GM Corpcontacted you, you referred me to "Magic Matt" who misled me and was unprofessional the whole time I was asked to go in tines prior, to actually pick up a vehicle when in reality, I would not have been able to pick up the vehicle (Even though that particular vehicle was sold already)When I was informed, they had another one for me, still nothing had been finalized as far as whether or not it was to complete my lease term or start a new one, and how much my payment would be Not to mention, that when Matt pressured me to go in to pick up "my vehicle" It wasn't what I specifically asked for and he did not offer that information I only was made aware, when I asked for a picture of the vehicle sticker and realized that it was missing certain extras that I have However, that information was not volunteered by anyone in that dealership I have tried to contact both Nicki with GMC Corp who is not returning my calls ###-###-#### and Robert S [redacted] with finance as well, neither of the two have returned my calls As far as I have been informed, I believe this would be considered the lemon law I was attempting to get this resolved in an amicable manner however, all parties on their end were on different pages The fact that nobody returned my calls and did not officially clarify anything in reference to the trade in is absurd At this point, I am requesting one of two things either a new vehicle for the duration of my lease or I would like just to get out of this lease period In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
On aprx November Meadowland was asked by General Motors Buy Back deptTo facilitate the Replacement of [redacted] 's GMC Acadia due to safety concerns, she had originally purchased from another dealerI spoke to [redacted] shortly after and arranged with her to meet with one of my top product specialist Matthew M***Matt spoke to [redacted] about colors, trim & equipmentGeneral Motors was to coordinate the documents and paper work to finalizeMatt found an Acadia [redacted] could be interested in, he arranged appointments with her, which [redacted] didn't show forIn the interim another specialist sold the car which was available until [redacted] finalized weather it was the right vehicleWe pickanother vehicle at our expense for [redacted] which she confirmed was the right vehicle for herWe cleaned and prepped the vehicle for delivery and Matt sent all pertinent information to G eneral Motors to have documents put together for [redacted] When Matt explained to [redacted] how the agreement was being put together and she realized the lease was starting over for another 36mo's, which is what GM agreed to do with [redacted] [redacted] spoke to GM and we never heard from either GM or [redacted] again until nowThe GM rep for this agreement is Robert S
*His contact info is [redacted] any other questions you can contact me
I am not sure why we received this case, we went to the manufacturer and received a good will repair, no cost to the customer prior to receiving this letter
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Although they have agreed to the repair at no cost to me, I am still waiting for them to do so! I will not consider this complaint closed until the company actually schedules the repair! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
In response to complaint of jeep cherokeeThis vehicle is equipped with a 4cyl engine and a speed transmission, the vehicle is operating as designedI will have our [redacted] [redacted] *** look in to trading the customer out of the vehicle[redacted]