Meadows Farms

Last April we purchased four maple trees from the Meadows Farms Stafford, VA location and paid extra to have them professionally installed. Two of the trees showed failing limbs almost immediately. We brought photos to the Stafford store and were told to fertilize—no improvement. We were then told to “wait until next spring.”

This spring, the same two trees are still struggling. We returned with photos and even performed the “scratch test” they demanded. The staff agreed the trees were in trouble but told us we had to call HQ. After multiple calls, voicemails, and being bounced around departments, we were finally told someone might get back to us in 7–15 days.

We paid more at Meadows Farms expecting professionalism and a real warranty. Instead, we got delays, dismissiveness, and a warranty process designed to wear customers down. If I had it to do again, I would have gone to Home Depot or Lowe’s—there, you simply bring the receipt back within a year and get a replacement. No hassle, no runaround.

Meadows Farms wasted my time, treated us poorly, and did not stand behind their product. I cannot recommend them.