meats supreme

WE SPOKE TO THE COMPLAINANT (*** ***) AND HE INFORMED US THAT OUR STORE WAS NOT AT FAULT AND HE HAD CALLED THE MEATS SUPREME IN MILL BASIN (*** *** *) TO PLACE THE ORDERTHE COMPLAINANT
APOLOGIZED FOR ANY INCONVENIENCE ON OUR BEHALF

Review: On December [redacted], I called the Meat Supreme on [redacted] but we meant to call the Meat Supreme on [redacted]. They charged my card 210.71 for the order on December [redacted]. On December [redacted] I realized we called the wrong store and cancelled the order. Meat Supreme still charged my card. When I saw my statement on December [redacted] I called Meat Supreme to reverse the charge and they charged me an additional 210.71 on December [redacted]. [redacted] said it will take 3 months to resolve this issue.Desired Settlement: I would like a full refund of the 421.42 that was charged to my credit card since I received no service from this business.

Business

Response:

WE SPOKE TO THE COMPLAINANT ([redacted]) AND HE INFORMED US THAT OUR STORE WAS NOT AT FAULT AND HE HAD CALLED THE MEATS SUPREME IN MILL BASIN ([redacted]) TO PLACE THE ORDER. THE COMPLAINANT APOLOGIZED FOR ANY INCONVENIENCE ON OUR BEHALF.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]