Thank you for reaching out to us on this matter This incident occurred on May 8, On May 11, we could not find insurance in the patients name On May 11, 2015, a statement was sent to the patients address to acquire insurance information No return mail nor calls received to give information to file insurance Patients account was moved to collections December 15, The collections department skip searched a new address and phone numbers for the patient and sent statement to updated address on January 18, We never received any kind of contact from patient until June 29, Patient gave us permission to speak to parents about accountWe then filed claim to primary auto Insurance, who stated "Medpay limits have been exhausted" on September 2, By this time, insurance was past timely filing and would be blanket denied by BCBS On the parents request, we submitted the claim on September 28, which got denied for timely filing on October 19, At this point, we took the extra step and filed an appeal on October 24, 2016, which we are now waiting for a response Also, I have tried to contact the patients father, with no answered call from him, to advise updates when there is new information to update As a collection agency, we do not leave voicemails, as this is a form of harassment and we must follow FDCPA guidelines Med-Bill Corporation has NOT put this account on the patients credit report and any accusations of that is untrue We are willing to work with our patients, and take all legal steps to help get accounts satisfied If there is other steps, the Revdex.com would like us to take to help with this process, any information would be greatly appreciated Thank you, Steven F [redacted]
Thank you for reaching out to us on this matter. This incident occurred on May 8, 2015. On May 11, 2015 we could not find insurance in the patients name. On May 11, 2015, a statement was sent to the patients address to acquire insurance information. No return mail nor...
calls received to give information to file insurance. Patients account was moved to collections December 15, 2015. The collections department skip searched a new address and phone numbers for the patient and sent statement to updated address on January 18, 2016. We never received any kind of contact from patient until June 29, 2016. Patient gave us permission to speak to parents about account. We then filed claim to primary auto Insurance, who stated "Medpay limits have been exhausted" on September 2, 2016. By this time, insurance was past timely filing and would be blanket denied by BCBS. On the parents request, we submitted the claim on September 28, 2016 which got denied for timely filing on October 19, 2016. At this point, we took the extra step and filed an appeal on October 24, 2016, which we are now waiting for a response. Also, I have tried to contact the patients father, with no answered call from him, to advise updates when there is new information to update. As a collection agency, we do not leave voicemails, as this is a form of harassment and we must follow FDCPA guidelines. Med-Bill Corporation has NOT put this account on the patients credit report and any accusations of that is untrue. We are willing to work with our patients, and take all legal steps to help get accounts satisfied. If there is other steps, the Revdex.com would like us to take to help with this process, any information would be greatly appreciated. Thank you, Steven F[redacted]
Thank you for reaching out to us on this matter This incident occurred on May 8, On May 11, we could not find insurance in the patients name On May 11, 2015, a statement was sent to the patients address to acquire insurance information No return mail nor calls received to give information to file insurance Patients account was moved to collections December 15, The collections department skip searched a new address and phone numbers for the patient and sent statement to updated address on January 18, We never received any kind of contact from patient until June 29, Patient gave us permission to speak to parents about accountWe then filed claim to primary auto Insurance, who stated "Medpay limits have been exhausted" on September 2, By this time, insurance was past timely filing and would be blanket denied by BCBS On the parents request, we submitted the claim on September 28, which got denied for timely filing on October 19, At this point, we took the extra step and filed an appeal on October 24, 2016, which we are now waiting for a response Also, I have tried to contact the patients father, with no answered call from him, to advise updates when there is new information to update As a collection agency, we do not leave voicemails, as this is a form of harassment and we must follow FDCPA guidelines Med-Bill Corporation has NOT put this account on the patients credit report and any accusations of that is untrue We are willing to work with our patients, and take all legal steps to help get accounts satisfied If there is other steps, the Revdex.com would like us to take to help with this process, any information would be greatly appreciated Thank you, Steven F [redacted]
Thank you for reaching out to us on this matter. This incident occurred on May 8, 2015. On May 11, 2015 we could not find insurance in the patients name. On May 11, 2015, a statement was sent to the patients address to acquire insurance information. No return mail nor...
calls received to give information to file insurance. Patients account was moved to collections December 15, 2015. The collections department skip searched a new address and phone numbers for the patient and sent statement to updated address on January 18, 2016. We never received any kind of contact from patient until June 29, 2016. Patient gave us permission to speak to parents about account. We then filed claim to primary auto Insurance, who stated "Medpay limits have been exhausted" on September 2, 2016. By this time, insurance was past timely filing and would be blanket denied by BCBS. On the parents request, we submitted the claim on September 28, 2016 which got denied for timely filing on October 19, 2016. At this point, we took the extra step and filed an appeal on October 24, 2016, which we are now waiting for a response. Also, I have tried to contact the patients father, with no answered call from him, to advise updates when there is new information to update. As a collection agency, we do not leave voicemails, as this is a form of harassment and we must follow FDCPA guidelines. Med-Bill Corporation has NOT put this account on the patients credit report and any accusations of that is untrue. We are willing to work with our patients, and take all legal steps to help get accounts satisfied. If there is other steps, the Revdex.com would like us to take to help with this process, any information would be greatly appreciated. Thank you, Steven F[redacted]