Mr. [redacted]'s account was assigned to Med Shield. Inc., on May 3, 2013, in the amount of $3195.46. The validation letter was mailed on May 7, 2013, that indicated the principal balance and the interest due at that time. The State of Indiana allows interest to be added, at an annual rate of 8%, per IC...
24-4.6-1-102 and IC 24-4.6-1-103. In addition, Mr. [redacted] signed a patient consent agreement that states if he doesn't pay the charges within 30 days of receiving a bill, he agrees to pay costs of collection, including attorney fees and interest. Additional letters were mailed on June 11, 2013 and July 11, 2013 Both letters indicated the principal due and the interest amount due. Many phone attempts were made, however we could not leave a message because Mr. [redacted] did not identify himself by his full name on his voice mail. We attempted to contact him at his employer however the employer we had was not current. When Mr. [redacted] contacted our office on March 6, 2015. We explained the principal amount due and the interest amount due. Mr. [redacted] verified the address on the account was a good address. We explained no mail sent had been returned from the address he verified and offered information needed to review his account for an extended pay plan. Mr. [redacted] declined to send in his financial information. He called back later on March 7, 2015, and paid the total amount due of $3,666.11 with a credit card.To resolve this complaint, we are willing to credit the interest amount back to his card in the amount of $470.65. Mr. [redacted] will need to contact our office and give his credit card information as we do not store this information. Please have him contact me at 317-275-5392.Sincerely,Cathy A[redacted]Collection manager
Mr. [redacted]'s account for [redacted] was assigned to Med Shield, Inc., on January 26, 2010. On November 15, 2010, we spoke with Mr. [redacted] who gave us permission to speak with his spouse [redacted]. She made a payment of $100.00 with a check by phone that same day.
No other payments...
were made on this account and Med Shield, Inc. has not taken any legal action. A current itemized bill was mailed today reflecting the current balance due. If Mr. [redacted] has a receipt for this account reflecting payment in full, please have him forward this to my attention.
[redacted] verified today that they did not and do not have a business
relationship with [redacted]. We investigated this further with Perry Township court and pulled the public record information for case number [redacted] that is attached. [redacted] represented [redacted] is a completely different entity than [redacted].
Please have Mr. [redacted] to contact me if he has further questions. Sincerely,
[redacted]
Collection Manager
317-275-5392%
Mr. [redacted]'s account was assigned to Med Shield. Inc., on May 3, 2013, in the amount of $3195.46. The validation letter was mailed on May 7, 2013, that indicated the principal balance and the interest due at that time. The State of Indiana allows interest to be added, at an annual rate of 8%, per IC...
24-4.6-1-102 and IC 24-4.6-1-103. In addition, Mr. [redacted] signed a patient consent agreement that states if he doesn't pay the charges within 30 days of receiving a bill, he agrees to pay costs of collection, including attorney fees and interest. Additional letters were mailed on June 11, 2013 and July 11, 2013 Both letters indicated the principal due and the interest amount due. Many phone attempts were made, however we could not leave a message because Mr. [redacted] did not identify himself by his full name on his voice mail. We attempted to contact him at his employer however the employer we had was not current. When Mr. [redacted] contacted our office on March 6, 2015. We explained the principal amount due and the interest amount due. Mr. [redacted] verified the address on the account was a good address. We explained no mail sent had been returned from the address he verified and offered information needed to review his account for an extended pay plan. Mr. [redacted] declined to send in his financial information. He called back later on March 7, 2015, and paid the total amount due of $3,666.11 with a credit card.To resolve this complaint, we are willing to credit the interest amount back to his card in the amount of $470.65. Mr. [redacted] will need to contact our office and give his credit card information as we do not store this information. Please have him contact me at 317-275-5392.Sincerely,Cathy A[redacted]Collection manager
Mr. [redacted]'s account for [redacted] was assigned to Med Shield, Inc., on January 26, 2010. On November 15, 2010, we spoke with Mr. [redacted] who gave us permission to speak with his spouse [redacted]. She made a payment of $100.00 with a check by phone that same day.
No other payments...
were made on this account and Med Shield, Inc. has not taken any legal action. A current itemized bill was mailed today reflecting the current balance due. If Mr. [redacted] has a receipt for this account reflecting payment in full, please have him forward this to my attention.
[redacted] verified today that they did not and do not have a business
relationship with [redacted]. We investigated this further with Perry Township court and pulled the public record information for case number [redacted] that is attached. [redacted] represented [redacted] is a completely different entity than [redacted].
Please have Mr. [redacted] to contact me if he has further questions. Sincerely,
[redacted]
Collection Manager
317-275-5392%