Medallion Pools Reviews (15)
Medallion pool did a phenomenal job on our poolIt turned out beautiful! Our yard is small and Russell designed a beautiful pool to fit our needs and wants! They made it so easy! Once construction began, the owner kept us updated throughout the entire processAny issues that came up were quickly addressed and remedied! This is the pool company you want to build your pool! Great service from beginning to end! We cannot wait to enjoy our pool for years to come!
We love our pool!!! Thank goodness we went with Medallion PoolsThey made a painful process painless!
We spent over $7,with Medallion and if I had to do it all over again I would go with someone else They do a great job in the initial response and initial work but once completed and issues arise they are very weak in following up For example, we bought a $pool pump which stopped working After three weeks of call and finally going to the office I could still not get someone out to repair it I finally had them take it out and went with Leslie's who has much better customer service.\r\nWe also had them strip and stain our patio After months fading in various spots started happening and when I called they sent me an email stating it's not part of the warranty and to "Have a nice day."\r\nAgain, take a hard look around before you go with this company.\r\n
While looking for pool companies, I noticed all the great reviews Medallion Pools had received I did not know anyone personally that had used them so I was having to rely on the reviews We spoke with a couple of different pool companies and finally decided that Medallion Pools would be the one I'm so fortunate we made that decision because we could not be any happier They notice all the small stuff that needs to be addressed before you even let them know They communicate all the steps with you and never let you think you've been forgotten on your project It was truly a pleasure to work with their entire team I would definitely recommend them to anyone
This is a great company, they did what they said and the cost was what they said it would be
After a year and several pool quotes and sit downs we decided to go with Medallion They never pressured us to make a decision, sat down with us several times and never complained when we changed our whole pool designThrough out the whole process they always kept great communication answered questions in timely mannerPool is complete and we love it We would highly recommend Medallion pool frisco
Technician created service problem, company will not stand behind the work We used Medallion to build our pool, which turned out amazingThe issue has arose with the weekly service of the pool in the past year since it was built When the pool was built, we were told very firmly that if we chose to balance chemistry or if we use another company to balance it, Medallion would not be responsible for issues that arise from improper mgmt of chems, specifically the issue of scale in the poolAs a result, we decided it best to hire Medallion to do the weekly serviceOur first two technicians did a great job and we had many months of no issuesSince then, they have assigned a new technician and since then, the service has gone down hillA couple of weeks ago, I noticed some white stuff in the pool (flakes) and immediately brought it to their attentionOn the next visit, they determine there is some scale starting to formAt that time, I asked them to send our old technician as he
What a fantastic experience with everybody at Medallion Pools The communication by everybody at every step in the process was amazing Very professional, yet won't talk down to you because you don't know something and the crews they bring in are super fast and top notch If we ever get the chance again, I'll be giving these guys my business for another pool for sure
I had several pool companies quote my remodel job and ultimately felt Medallion was the best choice The entire process went very well and I'm happy with my decision Medallion's team keeps constant communication of pool progress and upcoming tasks All members are involved with the customer and very accessible The finished product looks great! Thanks again
Tremendous experience with Medallion Pools We like them so much, we kept doing more business with them Wayne was one of several companies to quote our pool remodel It was a big job that involved demolishing faux rock accents/waterfalls and replacing with real rock...including rebuilding two rock waterfalls on our pool They also resurfaced our pool and spa The owner, Wayne, came out and gave us a quote and they were able to get us started shortly after we decided to move forward with them Communication was great throughout and the crew did quality work, cleaned up and remodeled the pool as promised We were so pleased with their work that we hired them to build our outdoor kitchen and arbor Wayne worked through the design with us with software that helped us arrive on layout, furniture, fireplace , concrete and design of the arbor that complied with the stringent city code The drawings helped make the process easy with our HOA and the city Throughout the pool and outdoor living area build, we made several adjustments to the layout, which they easily handled We now have an amazing pool area that we use as much as we possibly can We liked the people and communication so much that we hired them for our pool maintenance Can't recommend Medallion enough
Medallion Pools did a great job with my swimming pool,From the very beginning they were great to work with. They communicated with me daily to the status of our pool,very professional,thank you so much
We found Medallion Pools by asking for recommendations on our neighborhood FB pageAfter consulting with a couple other pool companies we felt the most comfortable with [redacted] and his teamThe YouTube videos explaining the process also helped me understand the process and helped with my choiceCommunication was very important to us and [redacted] and his team did a great job of thatNot only did they keep us informed throughout the whole process they would also no matter what address our questions and concerns in real timeI would highly recommend [redacted] and his team to build the pool of your dreams and will send referrals their way!!
We had a great experience with Medallion PoolsWayne, Dave and their team did an outstanding job from start to finishWe were kept in the loop throughout the entire projectThey were very attentive to any questions or concerns we had and would respond to us within minutesIf there was anything during the build that needed their attention, they would promptly make a trip out to our house to handle the issueOur pool & slide turned out exactly as we wanted and we absolutely love itWe would highly recommend Medallion Pools to anyone looking to build a pool!
I was surprised by how many pool contractors there are out there when I first started my search for a pool builder...and I was equally surprised to learn how many bad ones there were as well, and even some big name "bad" ones I really did my homework and took a full year researching and collecting bids before making a decisionMedallion was one of the first pool co's I met with, and over the course of a year I had met with other pool builders..and after doing extensive research I decided on Medallion as the overall best value, quality, and design Well, they just finished my pool last week, and I can tell you I am 110% happy I went with them From the pool design phase, to build phase, to final finish and pool education, Medallion was tops in quality workmanship & customer service and pricing...and most importantly, INTEGRITY! They went above & beyond in customer service and kept me posted every day with daily email summaries of what they did that day, and what they planned to do the next day....I loved this!! I can say without a doubt, save yourself the hassle of shopping other pool builders (I did the research) and just go with Medallion
Medallion Pools Rating
Address: 5037 Dawn Piper Dr, Raleigh, North Carolina, United States, 27613-5633
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