Complaint: [redacted] I'm rejecting this response because:I'm still receiving unwanted phone calls from this companyThe following is a record of calls I've received this week.9/17: [redacted] 9/17: [redacted] 9/17: [redacted] 9/10: [redacted] 9/17: [redacted] 9/17: [redacted] As can be seen, these automated messages have continued on the same schedule that they have been occurring (for the past six weeks)I've called the company, I've sent them messages on their secure website, and now I've contacted the Revdex.comWhile the company seems to agree that I'm not a target of their collection efforts, they seem to be incapable of stopping their automated calls to my phoneUntil the calls stop, I'm not prepared to declare this complaint resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
The account referenced in this complaint has been reviewed The [redacted] # [redacted] ($17.68)The original creditor (The [redacted] ) confirmed with us that the account assigned for collection was due and owing MEDCAH informed the creditor that the account was being disputed by the consumer and that MEDCAH would be cancelling the account due to the fact that it was a very small amount ($17.68) and was being disputed by Ms [redacted] This account is no longer being handled by MEDCAH[redacted] # [redacted] ($174.19)The original creditor ( [redacted] ***) confirmed with MEDCAH that the account assigned for collection was due and owing We requested an itemized statement to validate the amount due A copy of the itemized statement was mailed to Ms [redacted] on October 23, If the consumer has questions or would like to make payment arrangements, she can call our business office at [redacted] Payments may also be made on our website: www.medcah.comI hope that the complaint filed on this matter is now considered closed.Respectfully submitted,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Aryani M***
A review of the account in question has been completed The original creditor (medical provider) has confirmed that multiple notices/statements were sent to the consumer from the date of the initial bill (March 23, 2016) to the final collection letter (July 13, 2016) A total of notices/statements were mailed There was no mail returned Two courtesy calls were placed to the consumer (May 19, and June 13, 2016) On June 22, the consumer contacted the medical provider and attempted to may a payment with an Amex credit card The medical provider does not accept Amex and no other credit card was available.A collection notice was sent on Sept 28, Two attempted phone calls were placed by the collection agency early December 2016.The consumer made a payment in full on December 2, The balance is now paid A credit deletion notification has been sent to Experian, the credit bureau.Unless there is further information, this matter is being considered closed.Thank you.Genevieve F [redacted]
Thank you for the opportunity to respond on this matter.The consumer paid his [redacted] account on December 1, in the amount of $ The full amount due was $ After posting the payment, we entered a transaction to write-off the cents that was remaining due The write-off transaction then triggered a credit report update of "settlement in full" instead of "payment in full." Clearly this was unintentional We have, therefore, processed a deletion request with Experian so that the transaction will be deleted from Mr [redacted] 's credit report.I trust this will resolve this matter.Mahalo
The account referenced in this complaint was assigned to MEDCAH for collection in April After receiving an initial notice from us, the consumer ( [redacted] ***)called to tell us she would be mailing a partial payment We received a $payment on April 22, The balance remains outstanding in spite of several attempts to contact and subsequent conversations with the consumer.For the consumer's information and convenience the original itemized statement from the provider is attached.If the consumer wishes to settle this account she may send in her payments to our business office or call to make arrangements with an account representativeOur business hours are Monday - Friday 8am -5pmMEDCAH PO BOX 1187Kailua HI [redacted] Mahalo.Genevieve F [redacted]
The account referred to in this complaint was placed for collection by our client ( [redacted] ***) in June At that [redacted] an initial notice was sent to the consumer There was no response from the consumer until almost years later On March 21, we received a fax from the consumer requesting validation of debt We obtained validation of the debt (itemized statement of charges outstanding and the work order) and mailed it to the consumer as is required and is our policy and procedure.Since then, we have received multiple faxes and demands for additional information (contracts and such), of which we are not required to provide Proper debt validation has been provided to the consumer and fullfills the requirement of the FDCPA MEDCAH is not required to meet the demands the consumer had made.The hassle factor in continuing to attempt collection of this outstanding debt is unwarranted This account has been closed and returned to the original creditor Should the consumer wish to pay this valid debt, payment should be made directly to [redacted] .We consider this matter closed.Respectfully,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Thank you for this opportunity to respond to the complaint filed against MEDCAH by [redacted] .MEDCAH has been in the collection business for Hawaii medical providers for over years We remain committed to professional and compliant business practices I categorically deny all accusations of unprofessional, rude and abusive conduct by any MEDCAH employee as stated in the complaint Our records show that we have tried over an extended period of time to work with the consumer in this complaint for all of the referenced accounts We have been unsuccessful in satisfing the consumer or in getting the necessary steps done to get these accounts paid/resolved As such, we have closed all account and have referred them back to the medical provider as uncollectible Credit report deletions have been processed and these account have been closed which will result in the accounts being removed from Ms [redacted] 's credit reportMEDCAH is not longer handling these accounts and as, such, we consider this ***er closed.Mahalo[redacted] President MEDCAH, Inc
Prior to receiving this complaint from the Revdex.com the consumer provided our office with this same information We were able to confirm the insurance payment that was made to the provider (***) but never reported to MEDCAHUpon confirmation of the payment information, the account was properly credited There is no balance owed by the consumer The account was closed and a credit deletion request was sent to [redacted] .The consumer was sent a Paid in Full - Credit Deletion letter on June 8th for their files.I trust that this matter is closed
The consumer has been advised that minimal payments will be accepted and will be credited to the consumers account No interest is being charged to the consumerOnce the account is closed, a credit deletion will be submitted to the credit bureau.If the consumer wishes to speak with a representative about this account we can be reached during regular business hours at our Hilo office - [redacted] If there are any further concerns, please call our office.Mahalo
Complaint: [redacted] I am rejecting this response because I sustained a monetary damage of $ 50,and I am seeking the monetary compensation.The claim in court will be filled against MEDCAH and [redacted] ambulance for recles reporting and froud under CLAIMS ACT “QUI TAM” for any and all damages to me Sincerely, [redacted]
A review of this account notes from a recent telephone conversation between the consumer and our account representative confirms that the consumer wants to pay this account and wants to have it deleted from his credit report The consumer has also refused to give our representative his current mailing addressThe consumer may send his payment made payable to MEDCAH to our business office address: [redacted] *** [redacted] ** *** After payment is received we will report the payment to the credit bureau and it will be removed from the consumer's credit report If there are questions, we can be reached M-F 8am -5pm HST [redacted] Thank you
Complaint: [redacted] I'm rejecting this response because:I'm still receiving unwanted phone calls from this companyThe following is a record of calls I've received this week.9/17: [redacted] 9/17: [redacted] 9/17: [redacted] 9/10: [redacted] 9/17: [redacted] 9/17: [redacted] As can be seen, these automated messages have continued on the same schedule that they have been occurring (for the past six weeks)I've called the company, I've sent them messages on their secure website, and now I've contacted the Revdex.comWhile the company seems to agree that I'm not a target of their collection efforts, they seem to be incapable of stopping their automated calls to my phoneUntil the calls stop, I'm not prepared to declare this complaint resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
The account referenced in this complaint has been reviewed The [redacted] # [redacted] ($17.68)The original creditor (The [redacted] ) confirmed with us that the account assigned for collection was due and owing MEDCAH informed the creditor that the account was being disputed by the consumer and that MEDCAH would be cancelling the account due to the fact that it was a very small amount ($17.68) and was being disputed by Ms [redacted] This account is no longer being handled by MEDCAH[redacted] # [redacted] ($174.19)The original creditor ( [redacted] ***) confirmed with MEDCAH that the account assigned for collection was due and owing We requested an itemized statement to validate the amount due A copy of the itemized statement was mailed to Ms [redacted] on October 23, If the consumer has questions or would like to make payment arrangements, she can call our business office at [redacted] Payments may also be made on our website: www.medcah.comI hope that the complaint filed on this matter is now considered closed.Respectfully submitted,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Aryani M***
A review of the account in question has been completed The original creditor (medical provider) has confirmed that multiple notices/statements were sent to the consumer from the date of the initial bill (March 23, 2016) to the final collection letter (July 13, 2016) A total of notices/statements were mailed There was no mail returned Two courtesy calls were placed to the consumer (May 19, and June 13, 2016) On June 22, the consumer contacted the medical provider and attempted to may a payment with an Amex credit card The medical provider does not accept Amex and no other credit card was available.A collection notice was sent on Sept 28, Two attempted phone calls were placed by the collection agency early December 2016.The consumer made a payment in full on December 2, The balance is now paid A credit deletion notification has been sent to Experian, the credit bureau.Unless there is further information, this matter is being considered closed.Thank you.Genevieve F [redacted]
Thank you for the opportunity to respond on this matter.The consumer paid his [redacted] account on December 1, in the amount of $ The full amount due was $ After posting the payment, we entered a transaction to write-off the cents that was remaining due The write-off transaction then triggered a credit report update of "settlement in full" instead of "payment in full." Clearly this was unintentional We have, therefore, processed a deletion request with Experian so that the transaction will be deleted from Mr [redacted] 's credit report.I trust this will resolve this matter.Mahalo
The account referenced in this complaint was assigned to MEDCAH for collection in April After receiving an initial notice from us, the consumer ( [redacted] ***)called to tell us she would be mailing a partial payment We received a $payment on April 22, The balance remains outstanding in spite of several attempts to contact and subsequent conversations with the consumer.For the consumer's information and convenience the original itemized statement from the provider is attached.If the consumer wishes to settle this account she may send in her payments to our business office or call to make arrangements with an account representativeOur business hours are Monday - Friday 8am -5pmMEDCAH PO BOX 1187Kailua HI [redacted] Mahalo.Genevieve F [redacted]
The account referred to in this complaint was placed for collection by our client ( [redacted] ***) in June At that [redacted] an initial notice was sent to the consumer There was no response from the consumer until almost years later On March 21, we received a fax from the consumer requesting validation of debt We obtained validation of the debt (itemized statement of charges outstanding and the work order) and mailed it to the consumer as is required and is our policy and procedure.Since then, we have received multiple faxes and demands for additional information (contracts and such), of which we are not required to provide Proper debt validation has been provided to the consumer and fullfills the requirement of the FDCPA MEDCAH is not required to meet the demands the consumer had made.The hassle factor in continuing to attempt collection of this outstanding debt is unwarranted This account has been closed and returned to the original creditor Should the consumer wish to pay this valid debt, payment should be made directly to [redacted] .We consider this matter closed.Respectfully,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Thank you for this opportunity to respond to the complaint filed against MEDCAH by [redacted] .MEDCAH has been in the collection business for Hawaii medical providers for over years We remain committed to professional and compliant business practices I categorically deny all accusations of unprofessional, rude and abusive conduct by any MEDCAH employee as stated in the complaint Our records show that we have tried over an extended period of time to work with the consumer in this complaint for all of the referenced accounts We have been unsuccessful in satisfing the consumer or in getting the necessary steps done to get these accounts paid/resolved As such, we have closed all account and have referred them back to the medical provider as uncollectible Credit report deletions have been processed and these account have been closed which will result in the accounts being removed from Ms [redacted] 's credit reportMEDCAH is not longer handling these accounts and as, such, we consider this ***er closed.Mahalo[redacted] President MEDCAH, Inc
Prior to receiving this complaint from the Revdex.com the consumer provided our office with this same information We were able to confirm the insurance payment that was made to the provider (***) but never reported to MEDCAHUpon confirmation of the payment information, the account was properly credited There is no balance owed by the consumer The account was closed and a credit deletion request was sent to [redacted] .The consumer was sent a Paid in Full - Credit Deletion letter on June 8th for their files.I trust that this matter is closed
The consumer has been advised that minimal payments will be accepted and will be credited to the consumers account No interest is being charged to the consumerOnce the account is closed, a credit deletion will be submitted to the credit bureau.If the consumer wishes to speak with a representative about this account we can be reached during regular business hours at our Hilo office - [redacted] If there are any further concerns, please call our office.Mahalo
Complaint: [redacted] I am rejecting this response because I sustained a monetary damage of $ 50,and I am seeking the monetary compensation.The claim in court will be filled against MEDCAH and [redacted] ambulance for recles reporting and froud under CLAIMS ACT “QUI TAM” for any and all damages to me Sincerely, [redacted]
A review of this account notes from a recent telephone conversation between the consumer and our account representative confirms that the consumer wants to pay this account and wants to have it deleted from his credit report The consumer has also refused to give our representative his current mailing addressThe consumer may send his payment made payable to MEDCAH to our business office address: [redacted] *** [redacted] ** *** After payment is received we will report the payment to the credit bureau and it will be removed from the consumer's credit report If there are questions, we can be reached M-F 8am -5pm HST [redacted] Thank you