Medford Sentry Storage

Greetings, ? This individual was days late on their monthly payment for a storage unit.? ? He had by that time been sent two letters regarding being late.? ? We agreed to waive $ of the late fee but not the balance.? ? ? ? Typically in the storage business customers are upset when they are locked off of the property due to lack of payment.? ? ? ? The few? calls I receive from upset tenants they universally? state my manager was rude and promised them something.? This is what customers typically say when they don’t get what they want.? ? In this case to waive fees.? ? ? ? ? ? ? It always starts with the customer not paying their rent.? ? ? Something totally in their control.? ? As the owner my phone number is posted in the office and I make myself availabe tenant inquiries.? ? ? ? The tenant paid his bill and the issue has been resolved

Greetings, ? This individual was days late on their monthly payment for a storage unit.? ? He had by that time been sent two letters regarding being late.? ? We agreed to waive $ of the late fee but not the balance.? ? ? ? Typically in the storage
business customers are upset when they are locked off of the property due to lack of payment.? ? ? ? The few? calls I receive from upset tenants they universally? state my manager was rude and promised them something.? This is what customers typically say when they don’t get what they want.? ? In this case to waive fees.? ? ? ? ? ? ? It always starts with the customer not paying their rent.? ? ? Something totally in their control.? ? As the owner my phone number is posted in the office and I make myself availabe tenant inquiries.? ? ? ? The tenant paid his bill and the issue has been resolved

Greetings,   This individual was 27 days late on their monthly payment for a storage unit.   He had by that time been sent two letters regarding being late.   We agreed to waive $ 10 of the late fee but not the balance.     Typically in the storage...

business customers are upset when they are locked off of the property due to lack of payment.     The few  calls I receive from upset tenants they universally  state my manager was rude and promised them something.  This is what customers typically say when they don’t get what they want.   In this case to waive fees.        It always starts with the customer not paying their rent.    Something totally in their control.   As the owner my phone number is posted in the office and I make myself availabe tenant inquiries.     The tenant paid his bill and the issue has been resolved.