Initial Business Response / [redacted] (1000, 6, 2015/10/02) */ Mr. [redacted] , We do understand your frustration regarding the tip and apologize for any inconvenience. We are more than happy to refund the $18.10 and will also speak with the driver to remind him of how the tip works on the zTrip... application. There is a setting on the zTrip application that allows you to set the tip however you prefer. You can find this under "Set Tip" in your settings. As always, we appreciate your business here at Yellow Cab. Thank you, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/08) */ We have reviewed your Revdex.com complaint and apologize for any inconvenience or frustrationI am putting in a check request for $today but please keep in mind, it can take a couple of weeks to get it back from corporateWe appreciate your feedback and your business here at Yellow CabLet me know if you have any questionsI will use the address provided on the Revdex.com complaintHave a great rest of your week! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I conditionally accept the response from Denver Yellow Cab pending the refund and return of the disputed amountI am currently waiting for the payment, which will satisfy my complaint Thank you [redacted]
Initial Business Response /* (1000, 6, 2015/10/02) */
Mr. [redacted],
We do understand your frustration regarding the tip and apologize for any inconvenience. We are more than happy to refund the $18.10 and will also speak with the driver to remind him of how the tip works on the zTrip...
application. There is a setting on the zTrip application that allows you to set the tip however you prefer. You can find this under "Set Tip" in your settings. As always, we appreciate your business here at Yellow Cab.
Thank you,
[redacted]
Initial Business Response /* (1000, 5, 2015/07/08) */
We have reviewed your Revdex.com complaint and apologize for any inconvenience or frustration. I am putting in a check request for $66.50 today but please keep in mind, it can take a couple of weeks to get it back from corporate. We appreciate your...
feedback and your business here at Yellow Cab. Let me know if you have any questions. I will use the address provided on the Revdex.com complaint. Have a great rest of your week!
Initial Consumer Rebuttal /* (2000, 7, 2015/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I conditionally accept the response from Denver Yellow Cab pending the refund and return of the disputed amount. I am currently waiting for the payment, which will satisfy my complaint.
Thank you.
[redacted]
Initial Business Response / [redacted] (1000, 6, 2015/10/02) */ Mr. [redacted] , We do understand your frustration regarding the tip and apologize for any inconvenience. We are more than happy to refund the $18.10 and will also speak with the driver to remind him of how the tip works on the zTrip... application. There is a setting on the zTrip application that allows you to set the tip however you prefer. You can find this under "Set Tip" in your settings. As always, we appreciate your business here at Yellow Cab. Thank you, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/08) */ We have reviewed your Revdex.com complaint and apologize for any inconvenience or frustrationI am putting in a check request for $today but please keep in mind, it can take a couple of weeks to get it back from corporateWe appreciate your feedback and your business here at Yellow CabLet me know if you have any questionsI will use the address provided on the Revdex.com complaintHave a great rest of your week! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I conditionally accept the response from Denver Yellow Cab pending the refund and return of the disputed amountI am currently waiting for the payment, which will satisfy my complaint Thank you [redacted]
Initial Business Response /* (1000, 6, 2015/10/02) */
Mr. [redacted],
We do understand your frustration regarding the tip and apologize for any inconvenience. We are more than happy to refund the $18.10 and will also speak with the driver to remind him of how the tip works on the zTrip...
application. There is a setting on the zTrip application that allows you to set the tip however you prefer. You can find this under "Set Tip" in your settings. As always, we appreciate your business here at Yellow Cab.
Thank you,
[redacted]
Initial Business Response /* (1000, 5, 2015/07/08) */
We have reviewed your Revdex.com complaint and apologize for any inconvenience or frustration. I am putting in a check request for $66.50 today but please keep in mind, it can take a couple of weeks to get it back from corporate. We appreciate your...
feedback and your business here at Yellow Cab. Let me know if you have any questions. I will use the address provided on the Revdex.com complaint. Have a great rest of your week!
Initial Consumer Rebuttal /* (2000, 7, 2015/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I conditionally accept the response from Denver Yellow Cab pending the refund and return of the disputed amount. I am currently waiting for the payment, which will satisfy my complaint.
Thank you.
[redacted]