MediacGA Area

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThis is all I had asked Mediacom to do .They refused to and even to make the matter worse they claimed there system could only go back months.I knew that was not simply not trueThey said I would need to speak with a supervisor but could not tell me when a supervisor would be in the office for me to speak with.Every attempt I made to try to get Mediacom to correct their mistake was a failure, so, I finally said they left me no choice but to contact Revdex.com with the matter.Thanks for your assistance.It is sad when a business has to be forced to do the right thing when it comes to their own customers.Sadly this is not the first time I have had issues with Mediacom Regards, [redacted]

Good morning, The Technical Supervisor for Thomasville called the numbers listed on the account and they went to voice mailWe had a channel outage in the area and the problem has been resolvedPlease let me know if any other information is needed to resolve the complaint Thank you, [redacted]

Good Afternoon, The Customer Service Manager reviewed the customer's account and found the customer was charged a five dollar monthly modem fee from 6/1/until 2/6/One year credit had already been applied; a credit for the remaining year and months of modem charges totaling $is being applied to the account today I left a voicemail for the customer this afternoon with my contact information if there are any questionsThank you, [redacted]

Good morning, The Technical Supervisor went to the customer's home on 7/8/to replace dct box and correct cable issue A credit of $has been applied to the customer's account for the additional dct and digital services not working from 5/20/until restored on 7/8/ Please let me know if any other information is needed Thank you, [redacted]