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Medical Business Resources, Inc.

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Reviews Medical Business Resources, Inc.

Medical Business Resources, Inc. Reviews (4)

We have reviewed the account
associated with this complaint and found the following:Collections Unlimited of Texas, Inc
has never been contacted by *** *** regarding *** *** ***Collections Unlimited of Texas, Inc
has never received any returned mail indicating the
incorrect party was being
contacted.We had an incorrect mailing address
for *** *** ***? *** *** *** ***? *** **? *** has been removed from our records
and no additional letters will be sent

Collections Unlimited of Texas did NOT report this delinquent account to the credit bureaus illegallyThe account was placed in our office after [redacted] was unsuccessful in collecting the unpaid final water bill[redacted] mailed out their final bill to the consumer 10/21/to the
last known address that the consumer provided themCollections Unlimited received the account and updated the new address which was the PO Box address per our databasesWe sent out two letters prior to this being placed on the credit report and received no return mail from either of these lettersThe? first letter was mailed on 3/15/and the second on 4/17/The account was reported to the credit bureaus on 5/18/The consumer then called in on 9/25/and acknowledged the debt and verified that the [redacted] was a current address and wanted to know how to clear this from their credit reportThe consumer was advised that once paid we would update the credit report to show that this was paid in fullOur phone conversations are recorded and a recording of the confirmation of address is availableThe consumer stated that they would check with the spouse and get this paid.? The consumer states in their complaint that they sent mail to our office and we did not respond to itThe address they sent mail to was S Dairy Ashford, Suite 180, Houston TX, however our address is S Dairy Ashford, Suite 680, Houston TX and has been since July 12, All of our letters and our website give the S Dairy Ashford as the correct addressThe consumer called our office and if they received their letter back, they could have called again to get a correct address.Since we are now aware of your request for validation of the debt, we will automatically flag your account as a dispute and we will request the validation from [redacted] and update your address to the [redacted] address and mail the requested documents as soon as they are received from [redacted] I have also noted that you are requesting no phone calls to your work or home so calls will cease as of today (10/12/4:17PM)

MrTownsend's account was placed for collections by Laredo Community College on 5/9/for a past due installment plan he had from Spring Our first notice to him was mailed on 5/10/and at least another five notices were sent with no response from MrTownsendCalls were made and messages
left if possibleon 6/2/he contacted our office stating he would pay the balance in full if we deleted this from his credit reportBecause we are a third party collection agency we must strictly adhere to the FCRA (Fair Credit Reporting Act) and accurately report information to the bureausPayment in exchange for deletion violates thisHe was informed that we would not accept payment for deletion of credit informationOn 6/22/we received a notice from CSC that the consumer had contacted them claiming he was unaware of any collection account or our agencyWe sent notification to the credit bureau that the information was accurate and sent a notice to MrTownsend that we had confirmed this with the credit bureausOn 7/29/we received a dispute notice from the consumer requesting proof of the debtThis was mailed to him along with his installment agreement on 9/18/We received no response from him at allOn 9/12/MrTownsend contacted our office and agreed to pay the balance in four monthly payments as he had just started workingA payment agreement letter was sent to him on 9/13/No payment was madeOn 11/4/he contacted our office wanting to know the minimum payment he could make because "he had just started working"He agreed to call back the next day with an agreed to amount and to set up the paymentsHe did not respond to follow up callsOur last contact with him was on 3/30/where he wanted to argue about the balance, demanded that a pre paid envelope be sent to himWhen he was told that we could not do this he stated that he would just wait two more years and it would fall off his credit reportHe made a final call on 4/10/once again demanding to have this deleted or a prepaid envelope sent to him because he was demanding it and we have to agree to his demandsHe was offered the ability to pay this on line, over the phone or in person if he chooseThis was told to him at least twiceMrThompson entered into an agreement with Laredo Community College and agreed to the collection fees if the balance was not paid by the end of this Spring semesterThe college does not allow us to discount any portion of the students billOur first notice to the consumer contains an envelope for payment (not prepaid)We have attempted to work with MrThompson, we have given him the documents he requested and documents that he signed.?

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint?
The business must have misunderstood me on the callThe mailing address is no longer a valid addressThe fact that you did not receive a response suggest that I did not get your mailDo you have evidence of receipt of the mail you sent out? Do you have a evidence that I receive your correspondence?Regardless of any recorded call you may have, please note that for years we own the property where service was providedWe paid all bills until the house was sold in October Even if there was an outstanding bill, I will have to know of the bill before I can initiate paymentI did not hear or receive any notification from you or your client.The first time I learned of this was when I was notified it was reported to my credit reportHonestly, do not have time for this shenanigans and I want to clearly state that my request is NOT that you "automatically flag your account as a dispute"Doing this continues to signify erroneous information on my credit which is deemed defamation of character, violation of the fair credit reporting act, and violation of the fair debt collection practices act, among other things.? Even if you validate this payment, I will need you to send the account back to your client who can then go through the proper channel of sending me an invoice for payment to my correct address at which point, I will review the invoice and determine if I truly owe the amountPlease note, this is NOT a refusal to payPaying you i.eCollections Unlimited of Texas, Incand having you updating my credit as "paid in full" is not an option as this amount should NOT have been reported in the first place.My request is a complete deletion of this erroneous item/information from all credit bureausFail to do this within the next business days with evidence of the deletion sent to me, I will ask my attorney ([redacted]) to file a law suit against you and your client to the extent allowed under the lawEnsure your record is in order if you choose to go down this pathYour action is already costing me issue getting approved for a loan on the purchase of a multi-million investment property and I will not hesitate to take legal action
Regards,
Dr[redacted]
?

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Address: 8400 E. Prentice Ave., Suite 1500, Greenwood Village, Colorado, United States, 80111

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www.mbr-inc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Medical Business Resources, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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