Medics USA, Inc

Medics USA, Inc received the above-referenced customer complaint and appreciates the opportunity to respondSpecifically, *** *** complaints that he was seen at our office for two doses of Hepatitis B Vaccine he was asked to pay-out-of-pocket for the vaccines, as per our policyWe provided ***
*** his itemized bills for both vaccines per his request, when he submitted the claim to insurance, insurance did not reimburse him for the vaccines as were are considered to be "out of network" for the tax ID under which services were provided.