Medics USA Reviews (2)
Medics USA in Winchester needs to be closed, Dr there doesn't talk thoroughly with patient, no exam is done, he barely spends anytime with you. This Dr. took me off a med that has been working very well for me on multiple issues, when I told him no I don't want to get off of the med for many reasons it didn't matter to him. Also trying to get me in every month to keep my meds going? really my previous Dr never had to take it month to month of which I would still be with had my insurance not changed. I feel this Dr is trying to take advantage of me financially. Also some very concerning errors were made on my bill showing I owed money when I had to pay everything up front to even be seen? how does that happen? another attempt to rip off the patient? Medics USA if your not in to help the patient get out of the medical business please!
Review: I am writing to you today for three reasons. Over the past two weeks I have lost all confidence in Medics USA due to poor counsel, a request for compensation that has gone unanswered, and a billing error.
My first concern is for the ill counsel I received during my two consultations at Medics USA in [redacted] (Washington DC). During
my first visit with [redacted] on 3/11/14 I was diagnosed with mono after being tested for mono and strep. My initial concern grew from the information I received from my caregiver as she repeatedly told me to look up mononucleosis online for more information instead of answering my questions herself and found it necessary to speak to Dr. [redacted] first before diagnosing me which indicated her lack of knowledge of mononucleosis. I was insulted as I had paid money to be seen in person, not by the internet, and advised in person by a trusted physician. Further more, when I requested to see Dr. [redacted] she refused my request and insisted she was my primary caregiver. She told me it would not be necessary for a follow up visit. She prescribed methylpredisolone and cephalexin for one week.
A week later my condition was still getting worse and I grew wary of [redacted]'s counsel and insistence that I would not need a follow up visit. During my second consultation I made sure to see Dr. [redacted] who was able to provide me with the background information on mononucleosis that I thought necessary upon diagnosis during my first visit. Dr. [redacted] prescribed me another week of methylpredisolone and cephalexin.
I am frustrated because both Dr. [redacted] and [redacted] prescribed me with antibiotics known to result in a syndrome when given to patients diagnosed with mononucleosis. I am not sure if they are both unaware of this syndrome but neither of them warned me of the possibility of the syndrome. This leads me to my second issue.
Secondly, I am asking for a refund as the care I received during both consultations were lackluster and led me to having to consult with a second clinic on 3/20/14 and landed me in the Emergency Room at [redacted] Hospital because of the syndrome I developed on 3/24/14. As a self pay patient I am angered that it has come to this and that my medical bills are accumulating when they could have easily been avoided. Both doctors at the second clinic and the hospital advised that they never would have prescribed me antibiotics as this syndrome can result to the mix of
mononucleosis and this strain of antibiotics.
My third issue is that I received a notification of billing from the lab testing partner of Medics USA letting me know that I will be billed for lab tests that were performed on 3/11/14 during my first consultation. I have a receipt proving that I paid Medics USA directly for these lab tests. In addition, during both consultations I advised the front desk receptionists and the physicians that I do not have insurance right now. However, on this billing notification there is insurance information that is invalid. I received this notification on 3/19/14. On 3/29/14 they will send me a bill if this is not cleared up.Desired Settlement: I wish to be compensated in full for the money I paid to Medics USA for the inadequate health care service I received. I also hope that Medics USA as a whole will further investigate the ability of their physicians as well as how the [redacted] location is being managed. The lack of knowledge of the symptom I developed is a sign that their physicians may need further education. The billing complications are a sign that the location is not being properly managed.