Sign in

Medina Auto Repair

Sharing is caring! Have something to share about Medina Auto Repair? Use RevDex to write a review
Reviews Auto Repair Medina Auto Repair

Medina Auto Repair Reviews (1)

Review: I had called a week ago to ask how much it would be to have my radiator replaced. After giving the information of my vehicle, I was informed that it would be about $200 and that it would be done same day. I brought my vehicle in on Friday 5/8/15 around 9:30am. I called around 2:30 to ask if there were any problems and I was told "no". About 4:30 I called and was told that my vehicle was ready, I asked what was the total and was told $293. I informed them that I was quoted $200 for the repair and I was told that the place were they normally get their radiators didn't have them so they had to buy one at a cost of $156. I was told that the best they could do was bring down the price to $258. I went to pick up my vehicle and let them know my dissatisfaction with the bill and I was told that the part would have arrived Monday or Tuesday if they had not purchased it. I asked why was I not informed of this with a call or when I called. The only answer I received was "people want the work done but don't want to pay!".I begrudgingly paid my bill. I made the mistake of not getting the estimate in writing.Desired Settlement: Since I already paid the bill I would like a refund of the difference of the quoted price $200 (plus tax).

Business

Response:

He called me for an estimate on his vehicle. I said I need more information. I gave him an estimate but I would need the year model and other information. He could not give me that information over the phone. Without knowing too much more I gave him an estimate about $300. He brought it in and I called all over the place but this truck takes two different radiators. So the first one is about $125 and the second was $183 for the second one. So I did the work. I showed him exactly how much everything costed and showed him the labor cost.

Consumer

Response:

I am rejecting this response because: When I called for an estimate I gave him the year, make and model of my vehicle. He did say that there were 2 radiators for my vehicle and needed the engine size which I did not know. he asked me to look at the radiator and tell him if there were any additional hoses going into the radiator for oil cooling, which I told him there were not and that's when he gave me the estimate of $200, I told him I would bring it in on Friday and was told that would be "no problem", I asked when it would be done and was told "same day". I was NEVER given an estimate of $300 and I called around 2:30 to ask if there were any problems and I was told "no". About 4:30 I called and was told that my vehicle was ready, I asked what was the total and was told $293. I informed them that I was quoted $200 for the repair and I was told that the place were they normally get their radiators didn't have them so they had to buy one at a cost of $156. I was told that the BEST THEY COULD DOWAS BRING DOWN THE PRICE to $258. Not until after the work was done I was told that it was going to be $293. I was told that the part would have arrived Monday or Tuesday if they had not purchased it right away. I asked why was I not informed of this with a call or when I called. The only answer I received was "people want the work done but don't want to pay!". If he had quoted me $300 WHY WOULD HE BRING DOWN THE PRICE?

Check fields!

Write a review of Medina Auto Repair

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Medina Auto Repair Rating

Overall satisfaction rating

Description: Auto Repair - Maintenance

Address: 915 Yolo St, Newman, California, United States, 95360

Phone:

Show more...

Add contact information for Medina Auto Repair

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated