Meerkat Pest Control

We are working with the customer to solve her problem She says she hears things at night We are waiting for her to submit the recorded audio of these sounds for further review

I filed a complaint against Meerkat Pest Control on Wednesday, April I had discussed my issue back and forth via email with their customer service and nothing was correctly explained or resolvedIt was at this point I filed a complaint.However, the owner reached out to me yesterday and offered a detailed explanation and refundI found this extremely helpful and I view the issue as resolved.Therefore, I would like to rescind my complaintPlease let me know if there is anything additional I can provide to perform thisThank you, [redacted]

The customer purchased a one year service from May until May There was no automatic renewalWe were fulfilling our contract obligation when we performed his April service There is no refund due at this time In good faith we have reached out to the customer and our attorneys to work with them to resolve the remaining issues Thank you,

The customer purchased a one year service from May 2016 until May 2017. There was no automatic renewal. We were fulfilling our contract obligation when we performed his April 2017 service.  There is no refund due at this time.  In good faith we have reached out to the customer and our...

attorneys to work with them to resolve the remaining issues.  Thank you,

We are working with the customer to solve her problem.  She says she hears things at night.  We are waiting for her to submit the recorded audio of these sounds for further review.

I filed a complaint against Meerkat Pest Control on Wednesday, April 12. I had discussed my issue back and forth via email with their customer service and nothing was correctly explained or resolved. It was at this point I filed a complaint.However, the owner reached out to me yesterday and offered a detailed explanation and refund. I found this extremely helpful and I view the issue as resolved.Therefore, I would like to rescind my complaint. Please let me know if there is anything additional I can provide to perform this. Thank you, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve...

my complaint.  For your reference, details of the offer I reviewed appear below.  Nick [redacted], and two of his staff met with me in December and there was additional caulking done in the front area along the porch of my home.  However, my concerns have not been addressed and the rodent issue remains the same but I am attempting to work with Mr. [redacted] to come to a resolution.  Regards,  [redacted]

I met with the customer and we addressed her concerns. Our crew did additional work. Nick [redacted]   Meerkat Pest Control 518-542-7777 518meerkat.com

Nick called and respond with: We don't guarantee total removal with one visit, two are required for warranty. He did not want to pay for 2nd visit therefore we did not revisit. I did try to reach out to him but was unable to leave a message. I am willing to offer complimentary service for the...

springtime if still needed, as the bees should be dead by now. If he could, please ask for Nick directly, as I will take care of the account.