[redacted] did sign before I left the parking lot but at the same time I didn't think this company was rigging the cars to make money either? I know of at least two other customers that have purchased from this company that are having car problems, I feel horrible because as a Tax Proat the time I was referring everyone to help grown business Quote I did say I would like business cards to hand out to my client bible I thought this was a good place for families to buy from but it doesn't look that wayI was unaware of how bad the cars really are now I have friends telling me why did I recommend you? one of your cars are being fixed as we speak from a friend in Quincy, I asked him to look at my hood not noticing it was bent and the brake pads were making noiseThe body shop owner was mad that you would even sell the car that way Now I have to put more money into it to have the hood fixed and lucky a friend owns a tire shop in Moses Lake so he fixed my tire as well The Camry was driven for a total of hours before it broke down and left me stranded to walk miles with my baby Car was fixed (fuel pump) company paid for it doesn't run well and check light turned on at the same exact place as the first time near rock island (Wenatchee) I use my car to travel many miles for work and schoolI cant been worried about my car breaking down againi would like it to be completely fix by another mechanic because obviously the person mega has either isn't doing something right or is doing half jobPurchased this car for a lot of money yes it was in house financed thank you for that, but I honestly need a good running reliable car for my family! Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Mega Auto Sales Llc, has a policy is to sign all documents before vehicle leaves our lot..We have many finance banks available, rarely we do in-house financeMs [redacted] purchased a honda civic "as is" sticker on it, signed by her on 02-09-in our Washington state cold days.never asked about a/c unit works make and model of that vehicle been basic model with no a/c unit in it Ms [redacted] drove the honda civic for monthslong drives hours awayWith her facebook/messenger texts she sounded really happy with her purchase.at the end of this letter I paste her facebook texts..Ms [redacted] call me and she want it a vehicle that had a/cwe took her honda civic as a traagain with all documents signed, there wasnt a down paymentunfortunately gas pump quit working we offered to service the Toyota Camry and we drove 1hr 30min away from our dealer to pick up the car with no charge to Ms [redacted] on parts and labor, we offered to give her 20% off......need to mention Ms [redacted] was late on a payment where we had the right to repo the honda civic..we gave Ms [redacted] a chance to make a late paymentAttach are the documents Ms [redacted] signed.Ms [redacted] in her own words facebook/messenger texts.feb am it run goodI took it to Seattle over the weekendmarch 24th 12.33pm Do you have a few extra business cards not like maybe and I will hand out to my clientsAnd no I don't want any referral money, if I can help your business I will
Complaint: ***Rejecting customers response because,On previous letter we explained everything Mega Auto Sales did to have one more happy customer.Mega Auto Sales deny all accusations made by Ms ***, although she signed all documents where specifically saysshe is buying a car "as-is"Mega Auto Sales representatives tried to help Ms *** in every way possible.We serviced her car on 06/14/with no cost at all to Ms *** (an $bill on services).We are open to sit and discuss the matter with Ms *** one more time, because our priority as a local auto dealershipis to have impeccable reputaion by having all our customers happy with their purchase at our dealer. once again, we attach all documents Ms *** signed Thank you
Have a great day!
I Erick G*** am the general manager of Mega Auto SalesAt the time of purchase 07-07-the Toyota Camry had not presented any mechanical issuesMs.*** *** had the opportunity to test drive the vehicle for herself which she did and at that time it was in good mechanical
conditionThe vehicle had only a small tire imperfection but was still safe for the road I offered to change two tires as a courtesy since all vehicles are sold as is, before the vehicle was taken home by Ms.***In addition to further assist and bring a good experience to Ms.***'s purchase, prior to Ms.*** taking the vehicle home we inspected the vehicle once more and noticed the washer fluid tank had a leak, and that was replaced with a brand new one as a goodwill repair not as any type of warrantyOn the attached file you will see where Ms.*** agreed and signed a document where she fully understood and agreed that the vehicle was being sold as is without any warranty Ms.*** was also able to see this buyers guide stating the vehicle is "sold as is without warranty" on the window at the time of her test drive
Mega Auto Sales Llc, has a policy is to sign all documents before vehicle leaves our lot..We have many finance banks available, rarely we do in-house finance. Ms [redacted] purchased a 2002 honda civic "as is" sticker on it, signed by her on 02-09-2016 in our Washington state cold...
days.never asked about a/c unit works make and model of that vehicle been basic model with no a/c unit in it. Ms [redacted] drove the 2002 honda civic for months... long drives hours away. With her facebook/messenger texts she sounded really happy with her purchase.at the end of this letter I paste her facebook texts..Ms [redacted] call me and she want it a vehicle that had a/c. we took her 2002 honda civic as a trade-in again with all documents signed, there wasnt a down payment. unfortunately gas pump quit working we offered to service the 2007 Toyota Camry and we drove 1hr 30min away from our dealer to pick up the car with no charge to Ms [redacted] on parts and labor, we offered to give her 20% off......need to mention Ms [redacted] was late on a payment where we had the right to repo the 2002 honda civic..we gave Ms [redacted] a chance to make a late payment. Attach are the documents Ms [redacted] signed.Ms [redacted] in her own words facebook/messenger texts.feb 23 2016 9.59 am it run good. I took it to Seattle over the weekend. march 24th 2016 12.33pm Do you have a few extra business cards not like 10 maybe 50 and I will hand out to my clients. And no I don't want any referral money, if I can help your business I will.
[redacted] did sign before I left the parking lot but at the same time i didn't think this company was rigging the cars to make money either? I know of at least two other customers that have purchased from this company that are having car problems, I feel horrible because as a Tax Pro. at the time I was referring everyone to help grown business. Quote I did say I would like business cards to hand out to my client bible I thought this was a good place for families to buy from but it doesn't look that way. I was unaware of how bad the cars really are now I have friends telling me why did I recommend you? one of your cars are being fixed as we speak from a friend in Quincy, I asked him to look at my hood not noticing it was bent and the brake pads were making noise. The body shop owner was mad that you would even sell the car that way. Now I have to put more money into it to have the hood fixed and lucky a friend owns a tire shop in Moses Lake so he fixed my tire as well.
The Camry was driven for a total of 3 hours before it broke down and left me stranded to walk miles with my baby. Car was fixed (fuel pump) company paid for. it doesn't run well and check light turned on at the same exact place as the first time near rock island (Wenatchee) I use my car to travel many miles for work and school. I cant been worried about my car breaking down again. I would like it to be completely fix by another mechanic because obviously the person mega has either isn't doing something right or is doing half job. Purchased this car for a lot of money yes it was in house financed thank you for that, but I honestly need a good running reliable car for my family!
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
[redacted] did sign before I left the parking lot but at the same time I didn't think this company was rigging the cars to make money either? I know of at least two other customers that have purchased from this company that are having car problems, I feel horrible because as a Tax Proat the time I was referring everyone to help grown business Quote I did say I would like business cards to hand out to my client bible I thought this was a good place for families to buy from but it doesn't look that wayI was unaware of how bad the cars really are now I have friends telling me why did I recommend you? one of your cars are being fixed as we speak from a friend in Quincy, I asked him to look at my hood not noticing it was bent and the brake pads were making noiseThe body shop owner was mad that you would even sell the car that way Now I have to put more money into it to have the hood fixed and lucky a friend owns a tire shop in Moses Lake so he fixed my tire as well The Camry was driven for a total of hours before it broke down and left me stranded to walk miles with my baby Car was fixed (fuel pump) company paid for it doesn't run well and check light turned on at the same exact place as the first time near rock island (Wenatchee) I use my car to travel many miles for work and schoolI cant been worried about my car breaking down againi would like it to be completely fix by another mechanic because obviously the person mega has either isn't doing something right or is doing half jobPurchased this car for a lot of money yes it was in house financed thank you for that, but I honestly need a good running reliable car for my family! Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Mega Auto Sales Llc, has a policy is to sign all documents before vehicle leaves our lot..We have many finance banks available, rarely we do in-house financeMs [redacted] purchased a honda civic "as is" sticker on it, signed by her on 02-09-in our Washington state cold days.never asked about a/c unit works make and model of that vehicle been basic model with no a/c unit in it Ms [redacted] drove the honda civic for monthslong drives hours awayWith her facebook/messenger texts she sounded really happy with her purchase.at the end of this letter I paste her facebook texts..Ms [redacted] call me and she want it a vehicle that had a/cwe took her honda civic as a traagain with all documents signed, there wasnt a down paymentunfortunately gas pump quit working we offered to service the Toyota Camry and we drove 1hr 30min away from our dealer to pick up the car with no charge to Ms [redacted] on parts and labor, we offered to give her 20% off......need to mention Ms [redacted] was late on a payment where we had the right to repo the honda civic..we gave Ms [redacted] a chance to make a late paymentAttach are the documents Ms [redacted] signed.Ms [redacted] in her own words facebook/messenger texts.feb am it run goodI took it to Seattle over the weekendmarch 24th 12.33pm Do you have a few extra business cards not like maybe and I will hand out to my clientsAnd no I don't want any referral money, if I can help your business I will
Complaint: ***Rejecting customers response because,On previous letter we explained everything Mega Auto Sales did to have one more happy customer.Mega Auto Sales deny all accusations made by Ms ***, although she signed all documents where specifically saysshe is buying a car "as-is"Mega Auto Sales representatives tried to help Ms *** in every way possible.We serviced her car on 06/14/with no cost at all to Ms *** (an $bill on services).We are open to sit and discuss the matter with Ms *** one more time, because our priority as a local auto dealershipis to have impeccable reputaion by having all our customers happy with their purchase at our dealer. once again, we attach all documents Ms *** signed Thank you
Have a great day!
I Erick G*** am the general manager of Mega Auto SalesAt the time of purchase 07-07-the Toyota Camry had not presented any mechanical issuesMs.*** *** had the opportunity to test drive the vehicle for herself which she did and at that time it was in good mechanical
conditionThe vehicle had only a small tire imperfection but was still safe for the road I offered to change two tires as a courtesy since all vehicles are sold as is, before the vehicle was taken home by Ms.***In addition to further assist and bring a good experience to Ms.***'s purchase, prior to Ms.*** taking the vehicle home we inspected the vehicle once more and noticed the washer fluid tank had a leak, and that was replaced with a brand new one as a goodwill repair not as any type of warrantyOn the attached file you will see where Ms.*** agreed and signed a document where she fully understood and agreed that the vehicle was being sold as is without any warranty Ms.*** was also able to see this buyers guide stating the vehicle is "sold as is without warranty" on the window at the time of her test drive
Mega Auto Sales Llc, has a policy is to sign all documents before vehicle leaves our lot..We have many finance banks available, rarely we do in-house finance. Ms [redacted] purchased a 2002 honda civic "as is" sticker on it, signed by her on 02-09-2016 in our Washington state cold...
days.never asked about a/c unit works make and model of that vehicle been basic model with no a/c unit in it. Ms [redacted] drove the 2002 honda civic for months... long drives hours away. With her facebook/messenger texts she sounded really happy with her purchase.at the end of this letter I paste her facebook texts..Ms [redacted] call me and she want it a vehicle that had a/c. we took her 2002 honda civic as a trade-in again with all documents signed, there wasnt a down payment. unfortunately gas pump quit working we offered to service the 2007 Toyota Camry and we drove 1hr 30min away from our dealer to pick up the car with no charge to Ms [redacted] on parts and labor, we offered to give her 20% off......need to mention Ms [redacted] was late on a payment where we had the right to repo the 2002 honda civic..we gave Ms [redacted] a chance to make a late payment. Attach are the documents Ms [redacted] signed.Ms [redacted] in her own words facebook/messenger texts.feb 23 2016 9.59 am it run good. I took it to Seattle over the weekend. march 24th 2016 12.33pm Do you have a few extra business cards not like 10 maybe 50 and I will hand out to my clients. And no I don't want any referral money, if I can help your business I will.
[redacted] did sign before I left the parking lot but at the same time i didn't think this company was rigging the cars to make money either? I know of at least two other customers that have purchased from this company that are having car problems, I feel horrible because as a Tax Pro. at the time I was referring everyone to help grown business. Quote I did say I would like business cards to hand out to my client bible I thought this was a good place for families to buy from but it doesn't look that way. I was unaware of how bad the cars really are now I have friends telling me why did I recommend you? one of your cars are being fixed as we speak from a friend in Quincy, I asked him to look at my hood not noticing it was bent and the brake pads were making noise. The body shop owner was mad that you would even sell the car that way. Now I have to put more money into it to have the hood fixed and lucky a friend owns a tire shop in Moses Lake so he fixed my tire as well.
The Camry was driven for a total of 3 hours before it broke down and left me stranded to walk miles with my baby. Car was fixed (fuel pump) company paid for. it doesn't run well and check light turned on at the same exact place as the first time near rock island (Wenatchee) I use my car to travel many miles for work and school. I cant been worried about my car breaking down again. I would like it to be completely fix by another mechanic because obviously the person mega has either isn't doing something right or is doing half job. Purchased this car for a lot of money yes it was in house financed thank you for that, but I honestly need a good running reliable car for my family!
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]