Dealership told Us that the problem we haveon our car is factory defect and it will be fixed at no chargeThey did replace the parts and after called me and told me to pick up a carBut They also told me that there will be $chargeThe reason was that car has branded title They serviced this car multiple times, they had all cars information and registration, and made us wait for the replacement parts for two month and told us at the beginning that it would be covered by FordWe could not afford the cost and told them to put back the old part, so they didNow car is not driving, we can't drive it out of the dealers lotI asked them to get that car back in same condition that it was when I turned in for repair, but they refused to do anything until I pay them for what it supposed to be covered by factory as they said at the beginning
May 16, 2016Dear [redacted] I have supplied documents signed by [redacted] on the purchase of vehicle vin# [redacted] on November 24, All documents are signed by [redacted] and she was fully aware no warranty was implied or written, She agreed to take 100% of responsibilityFor all repairs to this vehicle.Sincerely,Raymond G
Dealership told Us that the problem we haveon our car is factory defect and it will be fixed at no chargeThey did replace the parts and after called me and told me to pick up a carBut They also told me that there will be $chargeThe reason was that car has branded title They serviced this car multiple times, they had all cars information and registration, and made us wait for the replacement parts for two month and told us at the beginning that it would be covered by FordWe could not afford the cost and told them to put back the old part, so they didNow car is not driving, we can't drive it out of the dealers lotI asked them to get that car back in same condition that it was when I turned in for repair, but they refused to do anything until I pay them for what it supposed to be covered by factory as they said at the beginning
May 16, 2016Dear [redacted] I have supplied documents signed by [redacted] on the purchase of vehicle vin# [redacted] on November 24, All documents are signed by [redacted] and she was fully aware no warranty was implied or written, She agreed to take 100% of responsibilityFor all repairs to this vehicle.Sincerely,Raymond G