I was overcharged for my co-payments for every visit to Dr*** starting on 3/21/I was charged $instead of my insurance co-pay of $I contacted the billing office on 7/14/and was immediately told by Antoine that I was owed a refund of $without even askingThat did not include my last visit on 7/13/making it a total refund due of $I received $refund on my card and a $check leaving a balance due of $Antoine stated me mailed a check for $for the 3/21/visit on 8/1/that to this date has not been receivedJust spoke with Antoine again today and he agreed to issue a credit to my card of $for the 3/21/visit (why wasn't that instantly issued) but insisted on charging a stop payment fee of $on the check supposedly mailed on 8/1/Antoine stated they would split the $stop payment fee if I agreedI did not agree because it has been monthsThis billing office knew they were overcharging patients yet did nothing about it until I called
I was overcharged for my co-payments for every visit to Dr*** starting on 3/21/I was charged $instead of my insurance co-pay of $I contacted the billing office on 7/14/and was immediately told by Antoine that I was owed a refund of $without even askingThat did not include my last visit on 7/13/making it a total refund due of $I received $refund on my card and a $check leaving a balance due of $Antoine stated me mailed a check for $for the 3/21/visit on 8/1/that to this date has not been receivedJust spoke with Antoine again today and he agreed to issue a credit to my card of $for the 3/21/visit (why wasn't that instantly issued) but insisted on charging a stop payment fee of $on the check supposedly mailed on 8/1/Antoine stated they would split the $stop payment fee if I agreedI did not agree because it has been monthsThis billing office knew they were overcharging patients yet did nothing about it until I called