Meineke Super Center Stockton

Review: ON 9/5/15 I HAD WENT TO THE MEINEKES IN STOCKTON TO GET AN OIT CHANGE. AT THAT SAME TIME I ALSO HAD MY AIR FILTER AND CABIN FILTER CHANGED. I ALSO PURCHASED FIVE BASIC OIL CHANGES IN ADVANCE. ONCE MY 2012 FORTE KOUP WAS DONE BEING SERVICED, ME AND MY CHILD DRIVE OUT OF THE LOT. AS WE DRIVE ABOUT A QUARTER MILE OUT I NOTICED THAT MY HEADLIGHTS WERE TURNED OFF BECUASE THEY WERE ON WHEN I LEFT THE VEHICLE FOR MEINEKE TO DO THE SERVICE. AS SOON AS I TURN THE HEADLIGHTS ON THE WINDSHIELD WIPERS STARTED COMING ON WITH THE HEADLIGHTS AND ITS BEEN THAT WAY EVER SINCE. ATHAT NIGHT I NOTICED THAT THE LIGHTS HAD ELECTRICAL ISSUES AS WELL. I HAD CALLED [redacted] (GENERAL MANAGER). I TOLD [redacted] THAT AND TOLD HIM WHAT HAPPENNED. I TOLD [redacted] THAT I WAS A VERY BUSY MAN AND DID NOT HAVE THE TIME TO BRING IT IN UNTIL THE COMING SATURDAY. SO ON THE 12TH OF SEPTEMBER I BROUGHT MY VEHICLE BACK TO MEINEKES. DURING THE WAITING PROCESS, THERE WAS A [redacted] M5 SERIES THAT ENCOUNTERED THE SAME ISSUES WITH ELECTRICAL PROBLEMS AFTER SERVICE THERE. BUT ABOUT MY CASE, ALL THE SHOP DID WAS TURNED ON MY LIGHTS AND LOOKED AT IT. [redacted] ASKED FOR ME TO TAKE THE VEHICLE TO KIA BUT THE VECHICLE IS NOT UNDER WARRANTY AND SO I HAD ASKED FOR [redacted]S BOSSES NUMBER. AFTER CALLING [redacted]S BOSS SERVERAL TIMES WITH NO RESPONSE AT ALL, I HAD DECIDED TO CALL THE MEINEKE CORPORATE. THE MEINEKE CORPORATE WOULD NOT DO ANYTHING ABOUT IT. [redacted] HAD MADE A FALSE STAEMENT TO THE MEINEKE CORPORATE THAT HE HAD INSPECTED THE ISSUE AND IT WAS A FUALTY SIGNAL ARM. THIS ACTION OF FALSIFICATION IS NOT TRUE AND PROFESSIONAL AT ALL. I HAD ASKED FOR A REFUND OF MY FUTURE OIL CHANGES THAT I PAID FOR ONLY TO BE DENIED. THIS ELECTRICAL ISSUE HAD BEEN CUASED HERE AND MEINEKE NEEDS THE FIX THE ISSUE.Desired Settlement: MEINEKES NEEDS TO FIX THE ELECTRICAL ISSUES AND GIVE BACK MY REFUND FOR THE FUTURE OIL CHANGES THAT I HAD PURCHASED.