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Mekanik's Plus European Specialties

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Mekanik's Plus European Specialties Reviews (2)

We did not run customers Credit Card for this service!! He was not charged.
sans-serif; letter-spacing: -0.1pt;">Did he tell you this???
Sandy B[redacted]
Office Manager

Review: I'm an active duty Navy Officer who was stationed in Port Hueneme from 2010-2013. I needed to have my 1996 dodge transmission rebuilt and knew I was transferring to Washington, DC in June of 2013. I informed Mekaniks plus management in Dec 2012 of my pending move and discussed warranty options with the manager prior to committing to the repair work. It was made very clear to me that I would be able to get any warranty repair work done in DC with a repair shop of their choosing if I had any problems. It was a 2-year warranty. truck mileage 101,892.Later in 2013, I began having trouble with the rebuilt transmission again. Now living in DC, I called Mekaniks Plus and spoke with [redacted] (1Jan2014) about the problems and he confirmed that the transmission was still under warranty. He was to find a repair place and call me back. However, he never called me back.At this time, I wasn't driving my truck much since I took the metro to the Pentagon everyday. Called again on 31May2014 and spoke to [redacted] who indicated that he either forgot or didn't have a chance to talk to Mario yet even though it had been five months. 3Jun2014, I called again and spoke to [redacted] who informed me that I was to remove the transmission and ship it to CA for repairs. I told him that this was not the agreement we made when I had the work done. [redacted] said he needed to discuss with Mario again but never called me back. 27Jul2014, after still not hearing back from Mekaniks Plus, I wrote a letter to Mario outlining everything above and requesting a refund of $2346.15 which is what I had paid for the work in CA. Since I now needed the truck again for work I paid another mechanic to repair the transmission here in DC another $2,870 - East Coast Transmission. Truck mileage - 108,169.I received a delivery confirmation with signature displaying that my letter was received by Mekaniks Plus 31Jul2014. However, I have yet to receive a phone call or letter regarding my request of refund.Desired Settlement: I would like a full refund from Mekaniks Plus in the amount of $2,346.15. The repair work completed was not satisfactory, the warranty promised was not upheld, and I've had to spend an enormous amount of time attempting to get relief from this situation. Mechaniks Plus has failed to respond to my every request which have been numerous and well documented. Thank you for your assistanceTim J. DeWitt

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Description: AUTO REPAIR & SERVICE, AUTO REPAIRING - FOREIGN, AUTO REPAIR - MOBILE, ENGINES - FUEL INJECTION SERVICE & PARTS

Address: 4035 Adolfo Rd., #F, Camarillo, California, United States, 93012

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www.mekanikspluscarcare.com

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