The EXACT same thing happened to me as to the review writer belowDON'T TRUST THESE PEOPLE THEY ARE SNAKES WHO DON'T BELIEVE IN INTEGRITYI bought a Rogue on 9/29/Eric promised me the out the door price would be a certain number, he promised me this over and over againHe knew that, by out the door price, I meant only the cash amount I would be paying, NOT the total amount of cash plus my trade in, and he made me believe thatHe knew what he was doing and I ended up paying $2,more than I was quotedWay too much for the car I gotIntegrity is dead, at least hereAvoid! "About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experienceI walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within daysI went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went homeThe following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained forI called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for meI know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers."
I arrived around 3:pm on 1/5/2017, I advised a sales manager, Ryan Cabout my need to purchase a Nissan Versa Note that I had been leasing I was then introduced to a sales agent, Christiaan Cwho was to take care of my request to purchase this vehicleI advised him that the finance company was Nissan Acceptance CorpMrCtold me that he would obtain the figures from his manager that were required for me to purchase my leased vehicle and that he would return promptlyIt was mentioned that he would have talked with the manager, Bruno P When the sales agent, MrCreturned he had the paperwork ready for me to sign and then for me to pay a check to "Wesley Chapel Nissan Dealership." When I reviewed the paperwork, I noticed that the payout amount was incorrect which along with fees and taxes would amount to over $15,I explained that in December 2016, I had called Nissan Motor Acceptance for the payout amount but I had not mentioned this because what I was quoted was more than days agoThe sales agent immediately withdrew the paperwork and stated something like when Nissan Motor Acceptance Corp was overpaid that I would have received a refund in the mailI felt like I was transacting business with the Wells Fargo Bank I then had the agent call Nissan Motor Acceptance Corp from the phone number that was present on his desk, 800-456-The pay off amount that was quoted was, $10,The agent then presented me with new paperwork with a total due of about 12,which included the payout amount plus taxes and feesI demanded some relief from all the feesWhat I ended up paying was $11,I then wrote a check around 6:pmI had been made to wait a long time for the finance specialist, Jonathan Swho was very efficientI have no way of knowing if I was made to wait so long on purpose or not
Excellent customer serviceThe deal was extremely fair for both parties, overall I don't have any complaints about Wesley Chapel NissanAsher Pwas the sales coordinator who help us, highly recommended for people looking for excellent customer service, and the best part was how fast he worked with us
I arrived around 3:pm on 1/5/2017, I advised a sales manager, Ryan Cabout my need to purchase a Nissan Versa Note that I had been leasing
I was then introduced to a sales agent, Christiaan Cwho was to take care of my request to purchase this vehicleI advised him that the finance company was Nissan Acceptance CorpMrCtold me that he would obtain the figures from his manager that were required for me to purchase my leased vehicle and that he would return promptlyIt was mentioned that he would have talked with the manager, Bruno P
When the sales agent, MrCreturned he had the paperwork ready for me to sign and then for me to pay a check to "Wesley Chapel Nissan Dealership." When I reviewed the paperwork, I noticed that the payout amount was incorrect which along with fees and taxes would amount to over $15,I explained that in December 2016, I had called Nissan Motor Acceptance for the payout amount but I had not mentioned this because what I was quoted was more than days agoThe sales agent immediately withdrew the paperwork and stated something like when Nissan Motor Acceptance Corp was overpaid that I would have received a refund in the mailI felt like I was transacting business with the Wells Fargo Bank
I then had the agent call Nissan Motor Acceptance Corp from the phone number that was present on his desk, 800-456-The pay off amount that was quoted was, $10,The agent then presented me with new paperwork with a total due of about 12,which included the payout amount plus taxes and feesI demanded some relief from all the feesWhat I ended up paying was $11,I then wrote a check around 6:pmI had been made to wait a long time for the finance specialist, Jonathan Swho was very efficientI have no way of knowing if I was made to wait so long on purpose or not
About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experience
I walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within days
I went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went home
The following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained for I called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for me I know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers
The EXACT same thing happened to me as to the review writer belowDON'T TRUST THESE PEOPLE THEY ARE SNAKES WHO DON'T BELIEVE IN INTEGRITYI bought a Rogue on 9/29/Eric promised me the out the door price would be a certain number, he promised me this over and over againHe knew that, by out the door price, I meant only the cash amount I would be paying, NOT the total amount of cash plus my trade in, and he made me believe thatHe knew what he was doing and I ended up paying $2,more than I was quotedWay too much for the car I gotIntegrity is dead, at least hereAvoid!
"About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experienceI walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within daysI went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went homeThe following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained forI called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for meI know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers."
The EXACT same thing happened to me as to the review writer belowDON'T TRUST THESE PEOPLE THEY ARE SNAKES WHO DON'T BELIEVE IN INTEGRITYI bought a Rogue on 9/29/Eric promised me the out the door price would be a certain number, he promised me this over and over againHe knew that, by out the door price, I meant only the cash amount I would be paying, NOT the total amount of cash plus my trade in, and he made me believe thatHe knew what he was doing and I ended up paying $2,more than I was quotedWay too much for the car I gotIntegrity is dead, at least hereAvoid! "About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experienceI walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within daysI went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went homeThe following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained forI called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for meI know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers."
I arrived around 3:pm on 1/5/2017, I advised a sales manager, Ryan Cabout my need to purchase a Nissan Versa Note that I had been leasing I was then introduced to a sales agent, Christiaan Cwho was to take care of my request to purchase this vehicleI advised him that the finance company was Nissan Acceptance CorpMrCtold me that he would obtain the figures from his manager that were required for me to purchase my leased vehicle and that he would return promptlyIt was mentioned that he would have talked with the manager, Bruno P When the sales agent, MrCreturned he had the paperwork ready for me to sign and then for me to pay a check to "Wesley Chapel Nissan Dealership." When I reviewed the paperwork, I noticed that the payout amount was incorrect which along with fees and taxes would amount to over $15,I explained that in December 2016, I had called Nissan Motor Acceptance for the payout amount but I had not mentioned this because what I was quoted was more than days agoThe sales agent immediately withdrew the paperwork and stated something like when Nissan Motor Acceptance Corp was overpaid that I would have received a refund in the mailI felt like I was transacting business with the Wells Fargo Bank I then had the agent call Nissan Motor Acceptance Corp from the phone number that was present on his desk, 800-456-The pay off amount that was quoted was, $10,The agent then presented me with new paperwork with a total due of about 12,which included the payout amount plus taxes and feesI demanded some relief from all the feesWhat I ended up paying was $11,I then wrote a check around 6:pmI had been made to wait a long time for the finance specialist, Jonathan Swho was very efficientI have no way of knowing if I was made to wait so long on purpose or not
Excellent customer serviceThe deal was extremely fair for both parties, overall I don't have any complaints about Wesley Chapel NissanAsher Pwas the sales coordinator who help us, highly recommended for people looking for excellent customer service, and the best part was how fast he worked with us
I arrived around 3:pm on 1/5/2017, I advised a sales manager, Ryan Cabout my need to purchase a Nissan Versa Note that I had been leasing
I was then introduced to a sales agent, Christiaan Cwho was to take care of my request to purchase this vehicleI advised him that the finance company was Nissan Acceptance CorpMrCtold me that he would obtain the figures from his manager that were required for me to purchase my leased vehicle and that he would return promptlyIt was mentioned that he would have talked with the manager, Bruno P
When the sales agent, MrCreturned he had the paperwork ready for me to sign and then for me to pay a check to "Wesley Chapel Nissan Dealership." When I reviewed the paperwork, I noticed that the payout amount was incorrect which along with fees and taxes would amount to over $15,I explained that in December 2016, I had called Nissan Motor Acceptance for the payout amount but I had not mentioned this because what I was quoted was more than days agoThe sales agent immediately withdrew the paperwork and stated something like when Nissan Motor Acceptance Corp was overpaid that I would have received a refund in the mailI felt like I was transacting business with the Wells Fargo Bank
I then had the agent call Nissan Motor Acceptance Corp from the phone number that was present on his desk, 800-456-The pay off amount that was quoted was, $10,The agent then presented me with new paperwork with a total due of about 12,which included the payout amount plus taxes and feesI demanded some relief from all the feesWhat I ended up paying was $11,I then wrote a check around 6:pmI had been made to wait a long time for the finance specialist, Jonathan Swho was very efficientI have no way of knowing if I was made to wait so long on purpose or not
About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experience
I walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within days
I went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went home
The following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained for I called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for me I know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers
The EXACT same thing happened to me as to the review writer belowDON'T TRUST THESE PEOPLE THEY ARE SNAKES WHO DON'T BELIEVE IN INTEGRITYI bought a Rogue on 9/29/Eric promised me the out the door price would be a certain number, he promised me this over and over againHe knew that, by out the door price, I meant only the cash amount I would be paying, NOT the total amount of cash plus my trade in, and he made me believe thatHe knew what he was doing and I ended up paying $2,more than I was quotedWay too much for the car I gotIntegrity is dead, at least hereAvoid!
"About a year ago I stepped into the Wesley Chapel dealership and It resulted in the first time that I've been scammedWorst car buying experience everI'm sorry this is going to be a bit long but I am very upset and want to warn prospective customers of what they might experienceI walked in looking for one of the used cars they had on their websites; a AltimaThey never actually showed me the car but tried to shove a model down my throat insteadI told them that I was really on a budget and would only be able to take on a loan of 15,I had just moved into the city and was all alone so I really had to be careful with my moneyI also knew that I wanted to attend grad school very soon so I really didn't want to be tied down with a major billThe sales rep looked me in the eye and told me he understood and that he could put me in a brand new car with that budgetThen he told me to go home, give it some thought and that he would have a great deal waiting for me if I came back within daysI went home to think about itI thought to myself, I really needed a reliable car to go to work and if he was really serious about getting it under my budget then I guess it would be worth a tryI decided to go back and he laid the deal on the tableIt wasn't even close to my budget so I refused but he insisted on getting me to buy the carWe negotiated back and forth to where it got close to my budget with me having to trade in my car to themThere we had reached a deal, 16k! I asked him multiple times if that was going to be the final price with everything includedHe told me "Yes"Then they turned me over to the finance guyI think his name was JPI stepped into his office and he just played music and threw a whole bunch of paperwork at meDidn't even explain anythingAfter we were done, they all congratulated me and I drove the car off the lot and went homeThe following day I was curious and decided to go over the paperwork to read over the terms and conditionsTurns out that the sales rep had completely lied to meThe car ended up being way more than the amount he had told me it was and the price didn't even include my tracarThey had charged me extra taxes and fees and gap insurance and did some shady accounting to make it where I would pay the maximum amount in interestThe car ended up costing double what I bargained forI called them to talk about it and they told me that only a stupid person would think that they can negotiate a deal with everything includedI felt insulted and knew some dealerships actually do negotiate deals with everything includedThe guy told me I drove the car off the lot and that there is nothing they can do for meI know it's my fault for not reading the fine print right away but I trusted the guy's wordWhere i'm from there is something to be said about doing business with integrityI have tried to post a review about this in the past but they have taken it downNow that I have gotten into grad school and am feeling the hardship and the consequences of their scam, It just upsets me all over againI am now determined to spread the word of this gross mistreatment of customers."
Asher Pwas excellent from start to finishHe was polite, honest and efficientWe would highly recommend him!