Melanie Furniture

We finished with the costumer already .The purchase price was for at all bedroom set with matt was $and she paid for the matt $not $and she said the matt has infected and that's not true because we open the matt and the matt don’t have nothing at all and the box spring either and we change the set and she get a new set of matt and the box spring we change to her has spring inside and that's why they said was making noise but We changed the boxspring again and that's all we done with that custumer *** call him today and asked him if he gat problem with the matt and he said no and he said to he send to your company a email saing everything its ok if anything you can call the store

We finished with the costumer already .The purchase price was for at all bedroom set...

with matt was $830.00 and she paid for the matt $150.00 not $300.00 and she said the matt has infected and that's not true because we open the matt and the matt don’t have nothing at all and the box spring either and we change the set and she get a new set of matt and the box spring we change to her has spring inside and that's why they said was making noise but We changed the boxspring again and that's all we done with that custumer [redacted] call him today and asked him if he gat problem with the matt and he said no and he said to he send to your company a email saing everything its ok if anything you can call the store.

Review: I purchased a matress set and have exchanged the set three times. The issue with the set is the first set was infested with Bed bugs. The second time the matress was making alot of noise and it is still making noise. They exchanged the box spring and the new one is still making the noise. The store has refused to address the issue again.Desired Settlement: I would like my money returned. I will go elsewhere to purchase another one.

Business

Response:

We finished with the costumer already .The purchase price was for at all bedroom set with matt was $830.00 and she paid for the matt $150.00 not $300.00 and she said the matt has infected and that's not true because we open the matt and the matt don’t have nothing at all and the box spring either and we change the set and she get a new set of matt and the box spring we change to her has spring inside and that's why they said was making noise but We changed the boxspring again and that's all we done with that custumer [redacted] call him today and asked him if he gat problem with the matt and he said no and he said to he send to your company a email saing everything its ok if anything you can call the store.