Memory America

This was an order done on [redacted] and understand the customer's frustration in this matter. However [redacted] policies are very clear in this matter:Seller Terms, Article 88....If Shop Owner does not provide such Customer Service Policies to [redacted] .com prior to the Effective Date, then Shop... Owner shall be deemed to have adopted [redacted] .com's standard customer service policies as may be adopted and/or revised from time to time.Source: https://rmsportal. [redacted] .com/SellerTerms.htmWe only provide return and tax policies, not customer service policies. And since we don't provide our own Customer Service policies on the [redacted] store, we will abide to [redacted] policies which is below:Terms and Conditions, Article 99. No Responsibility To Sell Mispriced Products Or Services. [redacted] .com shall have the right to refuse, reduce or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. [redacted] .com shall have the right to refuse, reduce or cancel any such orders whether or not the order has been confirmed and whether or not your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, then [redacted] .com shall issue a credit to your credit card account in the amount of the charge.Source: http://www. [redacted] .com/loc/legal/***.html

This was an order done on [redacted] and understand the customer's frustration in this matter.  However [redacted] policies are very clear in this matter:Seller Terms, Article 88....If Shop Owner does not provide such Customer Service Policies to [redacted].com prior to the Effective Date, then Shop...

Owner shall be deemed to have adopted [redacted].com's standard customer service policies as may be adopted and/or revised from time to time.Source: https://rmsportal.[redacted].com/SellerTerms.htmWe only provide return and tax policies, not customer service policies. And since we don't provide our own Customer Service policies on the [redacted] store, we will abide to [redacted] policies which is below:Terms and Conditions, Article 99. No Responsibility To Sell Mispriced Products Or Services. [redacted].com shall have the right to refuse, reduce or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. [redacted].com shall have the right to refuse, reduce or cancel any such orders whether or not the order has been confirmed and whether or not your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, then [redacted].com shall issue a credit to your credit card account in the amount of the charge.Source: http://www.[redacted].com/loc/legal/[redacted].html