Memory Lockets and Charms

An internal investigation into our delivered product from Imi was opened up at the request of Mr***Our local Quality Control representative investigated delivered batch weights and visited the site to further investigateWe found Iml had no part in the cause of Mr***'s concrete
cracksFurthermore, the delivered product was fresh material and Imi did not load on top of old concreteWe responded to Mr*** both at the local level and corporately to inform him of our decision.Irving Materials, Inc(ImI) guarantees that all materials used in the manufacture of the concrete provided for the above project meet all applicable ASTM and project specificationslml guarantees that the concrete provided to the above project will meet the strength requirements of the projectImi reserves the right to dispute any concrete in question.As installation, consolidation, surface finishing and curing, which control surface durability, are not performed by Imi or in the control of Irving Materials, Inc., surface durability can not be warranted by ImIAny use of deicer solutions or solids will result in surface deteriorationimi recommends an extensive maintenance plan for all concrete providedWe recommend the use of a penetrating sealer for all young concrete (as described by ACI) exposed to freeze thaw cycles. Respectfully submitted, Chad M C***Irving Materials, Inc