Mens Warehouse and Tux Reviews (1)
Mens Warehouse and Tux Rating
Description: Tuxedo Sales & Rentals
Address: 3831 Evergreen Parkway, Bowie, Maryland, United States, 20716
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Review: My then fiance and his groomsmen went to the Men's Warehouse and Tux in [redacted] MD to get fitted for their suits in May for our August wedding. My then fiance is a larger sized men and he was fitted for his suit and was told that his suit would not be available until 2 days before the wedding (Which should have been a red flag, I asked could they deliver sooner and they said no). Two days before the wedding he received his suit and he could not fit it past his legs, he did not gain any weight, he was measured very wrong. He could not even close the jacket or button the shirt up past his stomach. This caused chaos two days before the wedding, They closed early on Saturday and then opened late on sunday. Once he notified the store that he could not fit the suit that he was measured for he was told that they were unable to help him that sunday morning before our 2:30 pm wedding. He was not able to find any suit before the wedding. He had to find something out of his closet to wear to our wedding. Our wedding pictures are ruined because of the carelessness that he experienced at Men's Warehouse. If they know that they are dealing with a larger framed man they should have their suits ready days before their wedding so it can avoid issues like this. I am very upset that we used Men's Warehouse for our entire wedding party. My then fiance was very embarrassed because he was promised a suit that would fit him and he didn't receive one. The embarrassment that my now husband experienced was unbearable for him on the wedding day. Both him and I were very upset with the service that we received at Men's Warehouse. I will not recommend anyone to get their suit and tuxedos from this business.Desired Settlement: My fiance received his refund for his suit but he does not feel like that is enough. We would like to resolve this matter by receiving a refund for everyone who rented or purchased their suits from Men's Warehouse. It was 6 in the wedding party including the ring bearer, each person paid around $180. He was very embarrassed in his pictures and he would like a refund for the entire party and try to cope with the embarrassment that he experienced.