Mens Wearhouse

November 20, 2015Better Business Bureau Whitehorse Hamilton Square RoadBuilding A, Suite Hamilton, NJ 08690RE: [redacted] Case # [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding an order that was placed with HarmonAccording to our records, the order was cancelled and the [redacted] was never chargedAs of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

Dear Revdex.com:In response to complaint [redacted] The soup in question was made on 12/17/15, so the freshness cannot be in questionIt had been served to other customers that day with compliments on itThe "gritty" texture was the broccoli, which had been put through a food processor, so there would have been different textures in the soupThe soup was dated in the kitchen where state law mandates Items only need to be dated that are put out for customers to take themselves Food that is served to a customer requires no date.The soup was refrigerated at degrees and heated to a temperature of degrees when it was purchased.The soup was purchased by a woman for the man waiting in the carShe left the store without paying for the soup or her RX and had to be brought back in by our cashier.The time before she came back in, with the half eaten soup, was to minutes after coming back in to pay for it.Had the man been less aggressive, there would not have been a need to involve the pharmacist/store manager on duty.SincerelyThe Sandwich Shoppe At Cook's

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** *** .............I will soon respond ....to Cook's Pharmacy submission........Thank You

Dear Revdex.com:In response to complaint [redacted].  The soup in question was made on 12/17/15, so the freshness cannot be in question. It had been served to other customers that day with compliments on it. The "gritty" texture was the broccoli, which had been put through a food...

processor, so there would have been different textures in the soup. The soup was dated in the kitchen where state law mandates.  Items only need to be dated that are put out for customers to take themselves.  Food that is served to a customer requires no date.The soup was refrigerated at 40 degrees and heated to a temperature of 140 degrees when it was purchased.The soup was purchased by a woman for the man waiting in the car. She left the store without paying for the soup or her RX and had to be brought back in by our cashier.The time before she came back in, with the half eaten soup, was 15 to 20 minutes after coming back in to pay for it.Had the man been less aggressive, there would not have been a need to involve the pharmacist/store manager on duty.SincerelyThe Sandwich Shoppe At Cook's

November 20, 2015RevDex.com 1262 Whitehorse
Hamilton Square RoadBuilding A, Suite
202 Hamilton, NJ 08690RE:      [redacted] Case #[redacted]To whom it may concern:We are in receipt of your complaint concerning [redacted]
frustrations regarding an order...

that was placed with Harmon. According to our
records, the order was cancelled and the [redacted] was never charged. As of today, we consider this complaint closed.If you have any questions or need any additional information, please
feel free to contact me directly. Very Truly Yours,  Claire B[redacted] Customer Relations [redacted]  
[redacted]

September 1, 2015 Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE:      [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations...

with placing an order with Harmon and being charged accidentally. [redacted] has been refunded for the additional charge. As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]

July 25, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] [redacted]  Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding a Harmon order. As of 7/18/17  the order was delivered to the customer. No additional charges are owed to us at this time. We apologize for any inconvenience this may have caused and thank you for bringing this to our attention.   As of today, we consider this complaint closed.