Mera Painting, Inc

***we tried to speak over the phone with you and explained that the "overcharge" you are accusing us of is actually the sales tax due from the jobWe would never have any intentions of being "frauds"We have a responsibility to pay thatUnfortunately we are not able to speak over the phone
rationally as you have been quite threateningWe will arrange an agreement by emailIf this doesn't satisfy you then at least we tried a final timeThe sign was removed from your property as the job was completed and needed for a new jobI think you are misunderstanding who we are as a company.Feel free to reach out to us if you would like. Christina M***

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we tried to speak over the phone with you and explained that the "overcharge" you are accusing us of is actually the sales tax due from the job. We would never have any intentions of being "frauds". We have a responsibility to pay that. Unfortunately we are not able to speak over the...

phone rationally as you have been quite threatening. We will arrange an agreement by email. If this doesn't satisfy you then at least we tried a final time. The sign was removed from your property as the job was completed and needed for a new job. I think you are misunderstanding who we are as a company.Feel free to reach out to us if you would like. 
Christina M[redacted]

I had several rooms and ceilings in my house painted in 11/14. They were supposed to hand sand the ceilings also. The paint on the ceilings is already chipping and peeling off my ceilings and one wall. This should not be happening under 1 yrs. time.

Review: Mera Painting completed serveral inside and outside painting jobs for us in August this year. We had to pay $200 as down-payment (check) and then paid the inside paint job with a separate check from the outside paint job.

Once the work was done and all the checks cashed, we received a call from the owner to settle outstanding charges (he requested an extra 277$). This prompted us to review and recalculate the agreed work that was done and our payments made. It turned out that our $200 down-payment was never taken into account and that some of the work he claimed we had not paid for with our 3rd check was actually already paid for with our second check.

The total amount due for all work contracted (inside and outside) was 2,493.10$ (incl. 7% tax), our 3 checks (all cashed by Mera Painting) totaled to 2,590$ which resulted in a difference of $96.90 (owed to us).

We tried to go over the items during several phone calls but could not get Mera to see that we did not owe them any money, but instead they owed us, so we agreed that we need to meet in person (though it would have been easy to just add up all the prices for the work contracted and compare with the total of all 3 checks cashed). [redacted] Mera did not come to the first agreed meeting, we then suggested a second date. He confirmed this date on the same day in the afternoon to my private email (I was working and don't check my private email at work on a regular basis) and so I did not manage to come home earlier to meet him. We agreed a third date and he again he did not show up. We suggested a fourth and last date and did not get any response since. In addition to the nuisance with the billing, we now found that the paint is cracked and flaking off the hall ceiling (this was one of the inside paint jobs done by Mera) after less than 2 months. Of course we are not pleased with this and requested him to review the damage and make a suggestion on how to deal with it. He has not responded to any of our emails.Desired Settlement: We request a refund of the overpayment and of the price for the hall ceiling repair/paint job.

Overpayment: $96.90 Price for hall ceiling repair/painting: $160 + $11.20 tax (7%)

Total: $ 268.10

We would also like to know why he did not keep our appointments and then ignored our several emails. This is very disappointing and not professional.

Consumer

Response:

Please note that we have come to an agreement with [redacted] Mera from Mera Painting to deal with above mentioned complaint.

[redacted] Mera will refund the overpaid amount to us by check and also fix the issues we have with the work done by his team.

We therefore think we can close this complaint.Should it be necessary to reopen the complaint, we will contact you.

Thank you very much for your help.

Best regards, [redacted]